Address: 66-70 Cambridge Rd, Kingston upon Thames, KT1 3LA, United Kingdom
Phone: +443301116020
Rating: 4.3
based on 98 reviews.
Facilities
Pros:
"Vibe offers good facilities including a cinema, gym & dance studio."
"The building is really nice and clean, with student rooms such as cinema, communal kitchen, gym, games area."
"The bedrooms are nice and spacious, really good appliances and modern interior."
"There are fantastic facilities available 24/7, a social area with a pool table, table tennis, foosball, a gym and even a cinema."
"The rooms are big and there are many facilities available."
"Apartments are clean and modern, just perfect for a student."
"Vibe has an open, modern feel with a great atmosphere and a hospitable staff."
"The room itself is spacious, lots of space to store stuff, desk can fit two 27 inch monitors and a full tower PC."
Cons:
"The appliances in the kitchen are useless, the oven is always smoking & sometimes everything will just turn off."
"The showers become blocked if you’re in there for more than 2 mins & the hot water doesn’t work unless the pressure is really low."
"There were constant problems with all of the facilities, there was a period of time that we were left without a lift for several weeks."
"Most of the machines in the laundry room are broken, the hoovers they offered to studio apartments are never charged or broken."
"The bin store is absolutely disgusting; there’s either not enough bins or they’re not collected or something."
"I stayed here for my first year and I would DEFINITELY NOT RECOMMEND because of the noise and loud thugs that congregated outside of my window."
"The showers are horrendous, they are constantly blocked which creates a foul smell from the drains throughout all of the flats."
"The courtyard has been blocked from use for all tenants from day one (they say the door is broken, but it is fine)."
Staff and Management
Pros:
"The staff are really nice and helpful especially the receptionist team and I enjoy having daily conversations."
"Since living at Vibe, I have felt the friendly and professional management and atmosphere."
"The staff members are really professional, caring, and always in an amazing mood."
"The staff are lovely and helpful, and Vibe has wonderful facilities such as a cinema room and gym."
"Very nice place lovely people. Nicky, Laura and Matthew are the nicest people you will ever meet."
"The staff at reception at Vibe are some of the kindest and most helpful people I’ve ever met."
"Literally cannot recommend this place enough, friendly and helpful staff and very knowledgeable."
"Being an international student and staying far from home is really tough! But at Vibe, it’s like your second home."
Cons:
"The staff are only nice if you’re paying money. When asking about a refund, they weren’t as nice anymore."
"Upon calling them that’s when they weren’t as nice anymore - my guess is they’re only nice if you’re paying money."
"The staff don’t understand privacy and will happily enter your room if they think you're not there."
"The staff's attitude is really hypocritical and snobbish, especially the manager."
"Felt uncomfortable my entire stay with staff coming into the apartment unannounced at weird hours."
"They care more about aesthetics than safety and way of living."
"The equipment is very new...however, the staff's attitude is really hypocritical and snobbish, especially the manager."
"There's always friendly faces you can find at the reception. Overall, my impression here are cosy, safe, joy and friendly."
Security and Safety
Pros:
"The 24hr staff does ensure that it is a safe & secure place."
"The building itself is very secure and I haven’t had any problems."
"I felt safe and secure in the neighborhood and the building."
"The sense of community here is great with weekly and monthly events held such as exercise classes and pizza evenings."
"I felt very safe and comfortable. The rooms are big and designed perfectly to fit everything you need in."
"The staff members are super friendly and the building feels safe and secure!"
"They ensure that our safety is top priority and their security guards have always done just."
"The building is homely the reception staff are always on hand to help and there are multiple facilities to make use of."
Cons:
"It is very difficult to feel safe whilst being there as you don’t know nor can you familiarise yourself with any of the night staff."
"With the recent stabbing, when I raised concerns I was dismissed only to find out a person was stabbed two hours later."
"The police presence and sirens are constant in the area, and the noise from outside makes it impossible to sleep or study with your windows open."
"The area is not somewhere you want to walk through at night, groups of boys gather by the parking area to the left of the building."
"They are disorganised and incompetent when it comes to replying to emails. Contractors will show up at your door on any given day without any prior notice."
"The noise from main road is unbearable so opening up the windows at night for some fresh air is a myth!"
"In the summer the building gets overheated and in the winter it's way too cold."
"In the summer months the noise coming from the place disturbs the neighbours who are families with young children."