ViBe Student Living Reviews Summary

Category: Student housing center

Address: 66-70 Cambridge Rd, Kingston upon Thames, KT1 3LA, United Kingdom

Phone: +443301116020

Rating: 4.3
based on 98 reviews.

Facilities

Pros:

  • "Vibe offers good facilities including a cinema, gym & dance studio."
  • "The building is really nice and clean, with student rooms such as cinema, communal kitchen, gym, games area."
  • "The bedrooms are nice and spacious, really good appliances and modern interior."
  • "There are fantastic facilities available 24/7, a social area with a pool table, table tennis, foosball, a gym and even a cinema."
  • "The rooms are big and there are many facilities available."
  • "Apartments are clean and modern, just perfect for a student."
  • "Vibe has an open, modern feel with a great atmosphere and a hospitable staff."
  • "The room itself is spacious, lots of space to store stuff, desk can fit two 27 inch monitors and a full tower PC."

Cons:

  • "The appliances in the kitchen are useless, the oven is always smoking & sometimes everything will just turn off."
  • "The showers become blocked if you’re in there for more than 2 mins & the hot water doesn’t work unless the pressure is really low."
  • "There were constant problems with all of the facilities, there was a period of time that we were left without a lift for several weeks."
  • "Most of the machines in the laundry room are broken, the hoovers they offered to studio apartments are never charged or broken."
  • "The bin store is absolutely disgusting; there’s either not enough bins or they’re not collected or something."
  • "I stayed here for my first year and I would DEFINITELY NOT RECOMMEND because of the noise and loud thugs that congregated outside of my window."
  • "The showers are horrendous, they are constantly blocked which creates a foul smell from the drains throughout all of the flats."
  • "The courtyard has been blocked from use for all tenants from day one (they say the door is broken, but it is fine)."

Staff and Management

Pros:

  • "The staff are really nice and helpful especially the receptionist team and I enjoy having daily conversations."
  • "Since living at Vibe, I have felt the friendly and professional management and atmosphere."
  • "The staff members are really professional, caring, and always in an amazing mood."
  • "The staff are lovely and helpful, and Vibe has wonderful facilities such as a cinema room and gym."
  • "Very nice place lovely people. Nicky, Laura and Matthew are the nicest people you will ever meet."
  • "The staff at reception at Vibe are some of the kindest and most helpful people I’ve ever met."
  • "Literally cannot recommend this place enough, friendly and helpful staff and very knowledgeable."
  • "Being an international student and staying far from home is really tough! But at Vibe, it’s like your second home."

Cons:

  • "The staff are only nice if you’re paying money. When asking about a refund, they weren’t as nice anymore."
  • "Upon calling them that’s when they weren’t as nice anymore - my guess is they’re only nice if you’re paying money."
  • "The staff don’t understand privacy and will happily enter your room if they think you're not there."
  • "The staff's attitude is really hypocritical and snobbish, especially the manager."
  • "Felt uncomfortable my entire stay with staff coming into the apartment unannounced at weird hours."
  • "They care more about aesthetics than safety and way of living."
  • "The equipment is very new...however, the staff's attitude is really hypocritical and snobbish, especially the manager."
  • "There's always friendly faces you can find at the reception. Overall, my impression here are cosy, safe, joy and friendly."

Security and Safety

Pros:

  • "The 24hr staff does ensure that it is a safe & secure place."
  • "The building itself is very secure and I haven’t had any problems."
  • "I felt safe and secure in the neighborhood and the building."
  • "The sense of community here is great with weekly and monthly events held such as exercise classes and pizza evenings."
  • "I felt very safe and comfortable. The rooms are big and designed perfectly to fit everything you need in."
  • "The staff members are super friendly and the building feels safe and secure!"
  • "They ensure that our safety is top priority and their security guards have always done just."
  • "The building is homely the reception staff are always on hand to help and there are multiple facilities to make use of."

Cons:

  • "It is very difficult to feel safe whilst being there as you don’t know nor can you familiarise yourself with any of the night staff."
  • "With the recent stabbing, when I raised concerns I was dismissed only to find out a person was stabbed two hours later."
  • "The police presence and sirens are constant in the area, and the noise from outside makes it impossible to sleep or study with your windows open."
  • "The area is not somewhere you want to walk through at night, groups of boys gather by the parking area to the left of the building."
  • "They are disorganised and incompetent when it comes to replying to emails. Contractors will show up at your door on any given day without any prior notice."
  • "The noise from main road is unbearable so opening up the windows at night for some fresh air is a myth!"
  • "In the summer the building gets overheated and in the winter it's way too cold."
  • "In the summer months the noise coming from the place disturbs the neighbours who are families with young children."

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