R&T Tyres Reviews Summary

Customer Service

Pros:

• "Very professional and friendly staff, resolved a puncture on my car tyre within no time."
• "Extremely friendly and knowledgeable bunch."
• "This a very professional, courteous and helpful organisation."
• "Awesome service and will be using them to get new tires in the future."
• "Really friendly service. Super busy though."
• "Customer services top notch, very helpful with my gf as she had a flat tyres and was quick with the job."
• "Lovely guys friendly service with a smile."

Cons:

• "Bunch of thieves charged me £15 to fix a puncture took them 2 mins."
• "They Prey on elderly and naive."
• "They will just damage everything."
• "Dishonest and money grabbing, spend your money elsewhere."
• "Also the repair job they did was such a bad and temporary job."
• "Would give no stars if I could worse tyre shop by far unprofessional staff and will damage all your fresh rims save yourself time and stress don't use this place."
• "AVOID THESE CROOKS!!! Avoid this place at all costs if you don't want to be mugged off!"

Speed and Efficiency

Pros:

• "They fixed the issue without having to buy a new part."
• "Went to RT with slow puncture. Straight in, repair in 10 mins, straight out."
• "No hanging around, I drove straight in and was back on the road again within 10 minutes."
• "Dealt with my slow puncture in no time!"
• "Was in and out in record time."
• "The tyre was changed in no time at all."
• "Was repaired within minutes and put back on my car."

Cons:

• "Bit of a hassle that they only take cash but I could take the car to go get cash so that was good."
• "They don't use a booking system, so it's first come first serve."
• "In the process of removing the wheel he took a hammer and banged the steel wheel from the inside damaging the entire rim."
• "Gave Me one price over the phone then another on the day."
• "They quoted me a price went back to get it fitted and he put the price up."
• "Flat tyre after one week, start losing air after few hours, I inflated the tire every day, after a week the tire completely lost air in a few minutes."
• "They damaged my car while taking off the spare tyre from underneath the car."

Trust and Honesty

Pros:

• "Very genuine people that are honest and do the right thing by you!"
• "This truly is a company you can trust."
• "Wouldn’t trust many garages but I would definitely trust these guys!"
• "These people are really nice people they’re not just after money, they do believe in good service, respect and care."
• "I have never in my whole life been to a tyre place and met honest people!"
• "They remember who you are and what you need, always trustworthy advice and never seem like they're trying to oversell/charge you."
• "Being a typical woman I have no clue about cars but I know when I go here they won't ever rip me off and will always help me out."