BEER + BURGER Reviews Summary

Food Quality

Pros:

• "The burgers are delicious. I had cheese burger, sweet potato fries and a can of sprite."
• "This place does decent burgers, as tasty and messy as any burger has the right to be along with some pretty killer sides."
• "Great beer selection with some of my favourite breweries including Deya. Decent burgers and food in general."
• "Fabulous burgers, first and foremost - succulent and juicy with a great range of additions."
• "The food was great but they don’t have any kind of security so someone walked in off the street this evening with a face mask on and a laminated sheet with pictures of food pretending to be from the kitchen and stole my phone off the table while I was sitting with my friend in the back on a bar table."
• "Burgers were overcooked and the craft lager was lost and grounded, so not great."
• "Burgers were pretty average - dry slim patties and not particularly juicy even though we asked for medium rare."
• "The burger I had was extremely soggy, and very greasy. It was like Mac Donald's but without lettuce."

Cons:

• "The only thing I find bizarre is drinks can’t be served in all measures, ie, they would serve you an ipa as a pint or a schooner but you can’t get a third - what if I want to try more different beers?"
• "Food was literally so good l, had the Seoul wings and a cheeseburger and both were great! Jalapeno bites probably not worth it though, they were very creamy with very small bits of jalapeno in but that could be preference."
• "Burgers reminiscent of McDonald's. I had a chicken burger which came on a soggy bun with a large smear of what tasted like gherkin mayonnaise."
• "Whilst the Burger was awesome and the range of beers is exceptional, what really irritated me is the refusal from the team to put pickle on my daughter kids burger because they had no way of charging for it on the til."
• "The burgers are pretty good for their simplicity, what's great is that most of them can be made vegan/vegetarian on demand without additional fee so I was not disappointed by that, being vegetarian since quite some time!"
• "One of the best burger places I've visited, if you like your beer, incredible range and on a sunny day, you can get seated near the canal and watch the day go by."
• "I hate leaving a bad review for B+B because we have been loyal customers at the Willesden branch for years."
• "Burgers were overcooked and the craft lager was lost and grounded, so not great."

Service

Pros:

• "The staff were very friendly and helpful in choosing beers - also the beer selection was great."
• "Service was quick and efficient and generally done with a smile."
• "Staff were very friendly. We messed up an order and they changed it with limited fuss so thanks for that."
• "Great beer selection, awesome food. Staff are really friendly and look like they are having fun in their jobs, which is nice to see."
• "Service was a little patchy but fine. Really handy being 5-10 minutes from KX."
• "Nice modern pub with a massive variety of special draft and craft beers! Beer lovers could get lost with such a big choice! The food is also really good, proper burgers and fries, better than many other old traditional English pubs. A must for a pint on the go!"
• "The service was quick, the food prep was quick so no issues waiting around having anxiety about missing your train."
• "I came here with a few friends on a very busy evening where we were told that the wait for food will be 20-30 mins but instead took over an hour. I do understand these things happen, but it was not managed well at all and people who came after us ended up having food before us."

Cons:

• "Visited with my husband and our two teenagers. Visited a lot during the summer and always had good service so was expecting the same. Food was good so giving it two stars overall for that, service however was rubbish."
• "Very busy for a Thurs evening, they serve children's food but I wouldn't recommend taking kids there, our 9 year old boy felt uncomfortable amongst all the adults getting sloshed."
• "The service was quick, the food prep was quick so no issues waiting around having anxiety about missing your train."
• "I liked the chain in general but this branch is not great in terms of service."
• "Good fun burger and beer bar/restaurant. Loads of craft IPAs available, but the food was mediocre really."
• "Food is good, service is a bit hit and miss and the atmosphere is a little contradictory. Is it a fast food joint or Tap room, you decide!"
• "I tried the double cheeseburger with large French fries (fried in good oil). High quality and tasty meat, maybe the quality of the bun could be improved - but overall very satisfactory experience!"
• "The service was quick, the food prep was quick so no issues waiting around having anxiety about missing your train."