Address: 20 Hartfield Rd, London, SW19 3TA, United Kingdom
Phone: +442080545400
Rating: 4.3
based on 338 reviews.
Food Quality
Pros:
"All very delicious, helpful, friendly staff and reasonably priced."
"The food is freshly prepared and well cooked and the selection of drinks pretty comprehensive."
"The food was great and the ambience was very relaxing."
"The food were very tasty."
"The seabass in coconut sauce with rice, was absolutely delicious."
"Food taste is excellent and presentation is beautiful."
"The food was well prepared and presented and thoroughly delicious."
Cons:
"The Thai green curry had barely a handful of rice with a little gravy and chicken around it."
"The crab and courgette risotto was not as tasty as expected."
"Foul tasting coffee, cold food and stale ‘crispy potatoes’ with no crunch."
"It was absolutely terrible experience. Steak was inedible, smells bad, very thin. Broccoli was burned."
"The French burger had ‘truffle mayo’ and ‘cheese fondue’ as its main advertising point, yet there wasn’t even a hint of truffle flavor in the burger."
"Cold mushrooms, Luke warm chips, beans and black pudding."
"The sirloin steak was gristly. The Caesar salad drowned in dressing."
Service
Pros:
"Staff friendly and attentive despite our visit in peak time."
"Customer service was fantastic."
"The staff were extremely friendly and efficient."
"The waitress was lovely, anticipated we would need water while we waited, great timing for the different round of drinks."
"The servers are extremely pleasant and thoughtful."
"Our waitress Christabel was really friendly and gave us great service and advice on the menu."
"The service by 3 young gentlemen - Andi, Owen and Joe, was impeccable."
Cons:
"We had to wait over 20 minutes until someone took our order."
"Both lunch and dessert too a very long time to arrive."
"I think the waiter ‘Daniel’ should make awareness of customers and work harder."
"Food took longer than expected and I had an upset stomach afterwards."
"I find it extremely uncomfortable to witness a manager publicly humiliating an employee in any setting."
"Our table was in a corner and kept being forgotten - we had to find someone to take our order, then find someone to bring the bill, and find someone to take payment."
"The service was just sooooo slow!"
Ambience
Pros:
"It's a very pleasant atmosphere inside the restaurant, with an 'aviary' theme running throughout."
"Like the decor and atmosphere."
"The ambiance is also very good."
"The atmosphere was so lovely."
"The ambience of the restaurant is vibrant and dynamic."
"Ambience is amazing, pretty and colorful."
"Lovely atmosphere."
Cons:
"I found the restaurant cold, could have been warmer."
"The only thing I notice there is a distinct smell from the evening before, like today (this morning) smelt like fish in the air!"
"However the rosemary fries and bills Cider was a let down…"
"Went to Bills this morning, sat down for 10 minutes, not one person served us, multiple staff walked past but didn’t bring us menus or help us at all."
"The tables are quite close together though, so you can hear everyone at the table next to yours conversation- so maybe not for date night."
"Stinks! Mould? Damp?"
"Went for breakfast early on a Saturday morning. The tables were filthy."
Value
Pros:
"Not too pricey either."
"Either case you get great value."
"The food is fairly priced and delicious."
"The set meal (which I chose) was reasonably priced."
"Great menu at reasonable prices."
"Fantastic value 2 and 3 course set menus."
"But good value."
Cons:
"For breakfast you are looking £25 per person. London prices."
"Honestly found the prices are higher than they should be - this is in comparison to many other restaurants/ cuisines we have indulged in over many years!"
"Though with saying the prices are high for any extras to your main meal."
"This time I had to take 5 stack to get the same amount as before. So, in my opinion...Bills has become more expensive."
"Overall pretty poor they obviously try and hold back on lots of things to save money and food is def pre cooked. Not worth the price."
"Ordered medium classic burger, it was burnt and defo well done."