Simply Teeth Reviews Summary

Reception and Staff

Pros:

• "The Reception ladies were super friendly and genuine, absolutely lovely and my dentist was beyond good !!!!!!!"
• "The receptionists and other staff within the facility are also super friendly and extremely professional; responding to queries and questions quickly and politely."
• "Bini is a very welcoming receptionist, and was the first person I communicated with, and saw, when I made my first appointment."
• "I called up this morning and was greeted with a lovely receptionist who got me an appointment straight away."
• "The clinic is very clean, receptionists are polite."
• "The receptionist, dentist and nurse on duty were friendly and professional."
• "Once arrived I was greeted by a very friendly receptionist."

Cons:

• "Sayka was not polite neither did she use a positive tone and left me in tears."
• "The receptionist took 10 minutes on the phone whilst I was waiting, when there was also other people waiting behind me, until they could check me in and was not nice in terms of the interaction I had with them."
• "Your receptionist is a off road joey with no manners."
• "However my encounter with the dentist named Sayka was very appalling... Sayka was not polite neither did she use a positive tone and left me in tears."
• "Poor behaviour and refuse to understand the request. Speaking over me and reminding calls are being recorded."
• "Makes me laugh how she feels she has authority. Little mind and big ego."
• "Overall this experience was bad, made me feel uncomfortable and they were unhelpful by all means."

Dental Services

Pros:

• "The best! I'm doing Invisalign at SimplyTeeth and really pleased with everything so far."
• "Dr Sihra, whom I was seen by. He was extremely thorough and I was given the best course of action and advice going forward."
• "I am happy with the results, will be definitely going back."
• "Needed an emergency wisdom tooth extraction and making a quick appointment was so easy."
• "The dentist himself knows exactly what he’s doing and understands the patients' needs."
• "The dentist helped me understand my issues and managed to remove a problem tooth for me in a very short time with zero pain."
• "The dentist I have Dr Sayka is amazing. I came here first time after having a bad dental experience with my old dentist an she was amazing."

Cons:

• "She took that filling out and put a new filling and it’s still hurts."
• "The dentist was a young lady who was rude and checked my tooth for 2 minutes and said she can't do anything about it."
• "These guys are extremely overpriced and rip off their customers."
• "Didn’t satisfy with the x-ray went for something else shown on x-ray something new and wanted to charge 699£ course fee."
• "Charge 49£ for just 3 minutes consultation and not satisfied at all."
• "It's way too expensive for what it is. Paid £300 for periodontal treatment on whole mouth that was done in 15 minutes."
• "I spent £700 and NOT HAPPY WITH THE SERVICE AT ALL."

Emergency Appointments

Pros:

• "We offer same-day emergency appointments if you have a broken or chipped tooth that requires urgent treatment now."
• "It was an emergency, found Simply teeth was able to get appointment straight away within 1hr and have emergency treatment done aswell straight away."
• "I was absolutely nervous coming into a new surgery to have a wisdom tooth extraction but the lovely receptionist Bhini put me at ease."
• "I had to book an emergency appointment online on Friday evening and got one on Saturday morning."
• "I had a great experience. Easy to access as 7 days a week. I was seen by Dr Amandeep who was thorough and meticulous."
• "I had booked an emergency appointment same day and got seen a couple hours later."
• "I was able to make an emergency appointment due to tooth sensitivity and was seen to very quickly."

Cons:

• "One of the best things that happened in 2022, my partner had a very bad toothache, called 111 and we were directed to a practice that made the pain worse before the end of the day he started feeling feverish and the pain was unbearable!"
• "I WILL NOT RECOMEND IT TO ANYONE! CHOOSE ANY OTHER CLINIC BUT NOT CIMPLY TEETH. THEY ARE RIP OFF!"
• "I will be complaining to the GDC about her professionalism."
• "The dentist checking my teeth was inconsiderate of any of my concerns and was blunt in any way of making things easier for me regarding my teeth."
• "The only downside is that they do not currently accept NHS patients. Dentists cost a lot of money."
• "3 visits and an email and they still cant get the invoice details correct for me to proceed with my insurance claim."
• "Worse experience. I had to pay £50 to get an appointment."

Facial Treatments

Pros:

• "I recently had the hydra facial at simply teeth and it really is amazing. My face felt and looked so fresh."
• "Came back for a complementary hydrafacial would recommend."
• "Treatment - hydra facial with Sonia. In love with my results and the professionalism of staff."
• "I just had my hydra facial with Sonia it was the most amazing experience ever… I’m going to book my next block straight away."
• "I had my first hydrafacial experience here and it was amazing. Quite a soothing experience and I must say my skin looks sooo good after the treatment."
• "The treatment was very relaxing, I could literally feel how my skin was getting cleaner, healthier, and hydrated."
• "Hydro facial treatment from Sonia was amazing! So soothing and relaxing enjoyed every minute of it."

Cons:

• "She couldn't acknowledge that perhaps her lack of confidence and hesitation to do it in the first place 2 weeks ago was the reason why?"
• "Also had the complimentary hydro facial from Sonia the following day - she was amazing!"
• "Also the hydrafacial session with Sonia was so relaxing and her explanation of each step and help with my skin care regime was very informative."
• "I also recommend the hydro facial services offered at simply teeth. Just came back from my treatment and my face feels amazing."
• "Great service, I’ve had many treatments such as a hydra facial and dental care.. they are amazing with nervous patience and have always made me feel very comfortable and relaxed."
• "They are also offering complementary hydrafacial. I was really satisfied with their services."
• "Had an amazing hydro facial that I could see a result after first treatment!"