The Wimbledon Dentist Reviews Summary

Staff and Dentists

Pros:

• "Extremely friendly and very flexible staff."
• "The desk staff are very helpful, extremely polite, fast and efficient."
• "Very friendly customer service approach."
• "Dr Sheideh who was SO unbelievably kind, gentle and non-judgemental."
• "Staff here at both reception and the dentists are very friendly and efficient."
• "Gail on reception is always very polite, friendly and efficient."
• "All the staff are super friendly, knowledgeable and incredibly helpful."

Cons:

• "THE WORSE EXPERIENCE EVER! They are the most unprofessional, rude service I came across in London in last 16 years."
• "I was treated in a patronising manner and told I needed 16 fillings."
• "This place is not kids friendly or at least the experience my child had with dentist Alexia, she had no patience with my 5 years old."
• "Be prepared to get scammed! And Don’t say I didn’t warn you! Find another honest and transparent dental practice!"

Cleanliness and Safety

Pros:

• "The place is very clean and modern."
• "The practise is clean and tidy, the manager Justyna and receptionist Emilija are so nice to deal with."
• "Great service and advice. And the way they’ve dealt with the Covid situation really makes you feel safe - plenty of PPE and sanitser and good procedures for everyone to follow."
• "They also operate in a covid safe environment so you know you're in good hands."
• "During the pandemic, they have clearly taken a lot of measures to keep us and the staff safe."
• "The practice is unbelievably clean and the team are wonderful to be around, they are friendly and down to earth."

Cons:

• "Absolutely disappointed I visited to Wimbledon dantist. I try to buy a whitening bleach, on the phone they told me specificed price for 3 syringes £80. When I went to pick them up they charged me £35 each syringes which is £105."
• "It is incomprehensible, wrong and misleading for the price to be increased in that way."
• "To my surprise, the following day, I received the so-called 'email confirmation' of the quote in writing, where he strangely and needlessly increased the price To £4300!"

Professionalism and Expertise

Pros:

• "Dr. Amra's professionalism and expertise."
• "Super friendly and professional staff, clean and well maintained premises and timely and informative communication."
• "Dr Amro Ismail was the best."
• "Dr Alexia and the team have been extremely professional, helpful, and trustworthy."
• "Down to earth, honest and professional dentist, that recommends what is best for you, and doesn't try to sell you anything unnecessarily."
• "The doctors are extremely professional, knowledgeable, honest and trustworthy."
• "Dr Maggie Laird was wonderful. Not only is she a lovely and caring person but it is clear she has expert knowledge too."

Cons:

• "This whole ordeal has been created by this dentist carelessly drilling a tooth that was not in pain."

Customer Experience

Pros:

• "Very pleased with the results!"
• "I think I got the most through cleaning at the hygienist that I have ever had!"
• "I won't hesitate to recommend it to everyone! Thanks Wimbledon Dentist team!"
• "100% recommend them to anyone and will definitely be continuing to use The Wimbledon Dentist in the future."
• "Absolutely loving my new smile!"
• "I strongly recommend this practice for both emergency and long-term treatment, and now actually look forward to my next visit!"
• "If trusting your dentist is important to you - then this is the place for you."

Cons:

• "They book my appointment with week and a half in advance and a day before they cancelled without an apologies and explanation."