Rose Of York Pub & Hotel Reviews Summary

Price

Pros:

• "The drinks were much cheaper than anywhere else in the area."
• "Great food, cheap prices."
• "Drinks are good and very cheap for the area (£3.10 for the pint 😁)."
• "Good comfortable pub and not expensive."
• "Portion size was generous, and price good value for Richmond."
• "The food is good but some might find it a bit expensive."
• "Their premium lager is £6.90 and old brewery bitter is £4.90."

Cons:

• "Bit surprised it cost £12.70 for a cold beer and a glass of wine."
• "The dessert though was expensive and the brownie was dry and stale like it had been sat for hours."
• "Disappointed that they have put their prices up for beers and food."
• "Are more expensive than some of the well-known chains and high-end pubs on the green."

Staff and Service

Pros:

• "The new management are brilliant, such a change, the pub much improved."
• "The proprietor is quite a character, friendly and efficient."
• "The staff are so friendly and helpful."
• "The lady Laura was ever so kind and welcoming."
• "The staff were really welcoming and especially kind to my dog, giving her ham and biscuits!"
• "Service from staff very good."
• "Friendly staff."

Cons:

• "Just the worst managed pub I’ve ever been in, surly miserable staff who seem to have no idea of what is going on."
• "Very run down no housekeeping none existing."
• "The managers of this pub are not only impatient and unattentive but incompetent as well."
• "Some staff ok but most miserable."
• "The fat ginger lady was really rude to us all the time."

Location and Atmosphere

Pros:

• "They have their own parking."
• "A real gem near the heart of Richmond, for less than Richmond prices, the location is superb."
• "Ideal situation in the beautiful Richmond on Thames."
• "This is a lovely old fashioned pub with wood panelling and an open fireplace."
• "The pub is opposite the picturesque Petersham Meadows, a landscape protected by law since the 19th century."
• "It's close to Richmond Common and the Thames towpath which allows a good 10km of walking."
• "Lovely, traditional pub & hotel in scenic Petersham near the river."

Cons:

• "Parking is free, but don't forget to register with the front desk!"
• "Stung by their parking fine - I went in and bought a drink, said I was trying it out before looking at a house in the local area. No mention of needing to register for the car park (which is pretty unusual!) and now I've got a big parking fine. It's a total scam!!!"
• "Staff don't tell you that you need to register your car in the 'Carpark for Patrons'."
• "The room was not secure: the window was too swollen to close fully, and even if it had been able to close, all the catches appeared to be broken."
• "Very frustrating to see signs lit up outside giving the impression the establishment is open to find after braving the downpour last night to find the place locked up."
• "Got scammed by the parking. Even though we proved through credit card statements that we were customers, we still got fined £100 for parking in pubs private car park."
• "Had a roast meal with family. Parked in car park and received a £140 parking fine."

Food and Drink

Pros:

• "The breakfast was great."
• "We enjoyed a lovely home cooked dinner outside that evening with the added bonus of sauces in actual dishes and not sachets!"
• "Sunday roast was good in flavour."
• "The pie and fresh vegetables were very tasty with lots of gravy...a must."
• "Food was excellent English Pub classics."
• "Chicken was tender, sauce and gravy delicious, roast veg just right."
• "Warm and friendly staff who served classic pub grub including a superb venison & red wine pie."

Cons:

• "The gravy was just a bistro type of thing covering cold meat on a hot plate."
• "Not a great choice of 🍺, they only seem to stock Sam Smith range, which I'm not that keen on."
• "The breakfast was terrible over cooked crispy fried eggs, very over cooked poached egg."
• "Extremely disappointing. No bitter and no food available at 7pm on Saturday evening."
• "However the food on offer was mediocre at best. Leftovers from their Sunday lunch. Pretty tasteless and no flavour."
• "Our chicken burger with fries and onion rings was mediocre (no sauce on the burger and only lettuce as a topping)."
• "Cold beans, cold coffee, sausages look boiled then popped on a hot plate colourless."

Accommodation

Pros:

• "The rooms are comfortable and the breakfast was fairly substantial and good quality."
• "We stayed here for one night to go to a wedding. The room, breakfast and service were great."
• "Comfortable beds."
• "The overnight rooms do need an update but they are clean and comfortable."
• "Rooms were clean and well presented with bins changed & tea/coffee/biscuits replenished daily."
• "Breakfast was excellent and the room was clean & tidy and the bed was very comfortable."
• "Our room was lovely, overlooking the meadow and Thames."

Cons:

• "The room was dirty, fridge had to be cleaned before use."
• "The hosts were nice enough but due to the nature of the rooms we ended up deciding not to stay as all the rooms were moth ridden, dated, extremely hot and smelt of stale smoke."
• "No phone or TV in rooms, the one I had was also quite warm even with radiator off."
• "There is no Vegetarian Sunday lunch option apart from lot's of veg for the same price though."
• "Staff friendly, decor dated, bedrooms basic, beds like sleeping on a sack of spuds, bog good luck with that one but you do get WiFi in a Samuel Smiths."
• "Even in the rooms the night I stayed there was no WiFi working."
• "The room was dirty, fridge had to be cleaned before use."