Address: 425 Walsall Rd, Birmingham, B42 1BT, United Kingdom
Phone: +441213562996
Rating: 3.8
based on 206 reviews.
Staff and Service
Pros:
"On entering building staff seemed friendly which was a bonus."
"Host was polite and helpful."
"A male member of staff was absolute fantastic! He was welcoming, reassuring to my child and very patient."
"Great place the staff are very welcoming friendly n helpful."
"Thank you to all the wibbly wobbly staff especially Sara and Ammayah, had my daughters party today well worth the price and entertainment."
"The staff are friendly and attentive, the play area and toilets are always clean."
"Staff were friendly and helpful."
Cons:
"Unfortunately we won't be returning."
"Staff not helpful and just play on there phones in stead of helping."
"Staff are miserable and rude."
"The staff were slow serving food and drink and appears disorganized."
"The staff are inexperienced and extremely unprofessional and because of them I felt embarrassed in front of my guests."
"The staff clearing tables need training it took nearly an hour for tables to be cleared."
"Staff however are overwhelmed alot from what I've seen with kitchen orders and entry so no supervision."
Facilities and Cleanliness
Pros:
"Centre was fully packed with kids yet it was clean toilets were not too bad."
"The children play areas were clean."
"It's big, CLEAN, friendly staff."
"Hygiene seems good as the staff were cleaning the entire duration of my stay."
"The area was well kept."
"Toilets are clean and so are tables and play areas and seating bits."
"First decent sized toddler area I've been into out of 3 others locally."
Cons:
"This place was not complying to government safety rules."
"The ladies toilet had no toilet roll in any of the cubicles."
"It's filthy! Toilets are awful and there we wrappers everywhere."
"Everytime I've been here the toilets are in an abysmal state."
"The place is absolutely filthy throughout."
"The floor had so many sticky patches and spillages that had not been cleaned it was clear no one was responding to visitors notification of areas to be cleaned."
"Cleanliness is an issue as tables not always promptly clean and baby changing area was a mess with old brown stains on the baby table."
Food and Pricing
Pros:
"Would definitely recommend as a little thing to do, inexpensive too which is a bonus."
"This was a very good experience they have this little bumper car which you put £1 in and it gives you roughly about 5 minutes of riding."
"Highly recommend if you want to do a party here."
"Brilliant prices, kids absolutely loved it, brilliant size as well, big enough that they don't get bored but you can still see the children and keep an eye."
"Very reasonably priced entrance and also drinks and snacks."
"Good selection of food and drinks and fair prices."
"Food is well priced and good selection."
Cons:
"Prices are way too high, a small can of drink is £2."
"40minutes after ordering snack (just chips as they run out of all the rest) didn't get anything."
"To wait 1 hour for nuggets and chips, to then find out the order was taken wrong."
"Food standard that was put out was dry, solid nuggets and not very nice."
"They tried to charge me £5 for a special needs 2 year old who wouldn't be getting out of his pram."