The Play Station Reviews Summary

Amenities and Facilities

Pros:

• "There is an on-site fast food canteen. Good price, simple menu."
• "It has its own car parking area."
• "They have party room and also prayer facilities."

Cons:

• "Their bathrooms are horrible no cleaning at all."
• "Unfortunately, things didn't get much better the place could do with a good clean."

Price and Value

Pros:

• "It’s decent for the price."
• "Entrance fees are according to the age of the child."
• "Very reasonable price. Drinks fresh and ice cold."

Cons:

• "Food variety is not healthy at all disgusting burgers and prices are too high."
• "The only down side is no parking, ignore the signs, and the entrance is hard to find."

Staff and Service

Pros:

• "Staff are pleasant, very large seating area close to play area."
• "Staff absolutely lovely and helpful."
• "My sons Nikkah was held upstairs, the venue is Fabulous, staff Very Polite and Professional."

Cons:

• "The only thing that was lacking in is hospitality on behalf of the staff. They were rude."
• "The staff Anisa was absolutely disgusting in her mannerism n behaviour."
• "Staff are so miserable and look moody, like don't work there if your not going to crack a smile."

Safety and Cleanliness

Pros:

• "Visited with my 8 kids and they didn’t want to leave! The best spacious soft play I have been 2. Cleans and fresh play area."
• "Really nice and clean. Good to see staff cleaning up."

Cons:

• "Things held together by duck tape, loose climbing rope that children can get wrapped around their necks."
• "The whole play area is covered in a thick film of black dirt."

Overall Experience and Atmosphere

Pros:

• "Amazing place for the kids. We have been there a few times, and every time, the kids refuse to leave."
• "Best soft play around...Clean and massive...great for older kids and their little siblings."

Cons:

• "The whole place had a weird smell. It had no AC (or it wasn't on) or ventilation."
• "The place was filthy people everywhere not only was there a massive que to get in but the kids were queuing to get on the equipment."