Vets4Pets Walsall Reedswood Reviews Summary

Facilities & Cleanliness

Pros:

• "I am extremely satisfied with the facilities as they are always clean, sterile and tidy."
• "A place for animals whether sick or not. They do a good job looking after your pet in all circumstances."

Cons:

• "Lo ng wait for a me and my dog no were to sit and I have a bad back couldn't weigh my dog as a big dog was sitting on them and 1 seat un occupied but all dog pee on floor wasn't cleaned up."
• "The design of the car park is abysmal! How people don't regularly get hit by cars I don't know."

Staff & Service

Pros:

• "Reception staff (nurses - male & female) treated my kitten (Coco) like he was first class!"
• "Excellent service very professional has time for you and your pet."
• "From the reception staff to the vets they could not do more for me."
• "The staff are very friendly, the vet I saw was brilliant with Ollie and took very good care of him."
• "I can only praise the staff for their professionalism and attentive and caring attitude."
• "Highly recommend this vets. Sam and his team are very caring towards all 5 of my dogs."
• "Absolutely amazing service from Hannah! An amazing vet who our puppy took too straight away!"

Cons:

• "I felt she was too impersonal, spoke much too quickly and didn't seem to really care."
• "The contact number I gave them was ignored and they rang a non existent number."
• "so not only was we just short of 500 pound out of pocket we was also injecting her with insulin which is very dangerous."
• "Killed a rescue puppy without no checks."
• "The vet we saw had no knowledge of her condition and proved this by showing a complete lack of professional care and empathy."
• "They've lost me as a customer of 17 years after the rudeness I experienced from the reception staff here the other week."
• "Vets were awful. Pinning my dog rough handling getting in his face when he's already in pain and not listening when told to back off."

Cost & Value

Pros:

• "I travel 30/40min to this vets for pets, but it's worth it!"
• "You also have free parking right outside."
• "Good value and professional service."
• "I was happy with the fee I paid."
• "The vaccinations and annual check up for life is a fantastic deal."
• "Get your dog on vacs for life you get yearly check up and vaccinations for life saving you loads and keeps your pets safe for their lifetime."