Nags Head Reviews Summary

Category: Pub Burntwood

Address: Rugeley Rd, Burntwood, WS7 9HA, United Kingdom

Phone: +441543682510

Rating: 4.2
based on 185 reviews.

Food Quality

Pros:

  • "Drinks came out quick, and the food was nothing short of top tier."
  • "Overall the food was lovely."
  • "The food was incredible."
  • "Never had a problem with food."
  • "great food friendly place very clean and welcoming"
  • "All in all a great place to take the family, highly recommended!"
  • "The food is absolutely outstanding."

Cons:

  • "Most expensive bar I have ever drunk in!!"
  • "The food was really bad the WORST PUB IVE EVER BEEN TOO."
  • "food is the worst I’ve ever had !!"
  • "Steak as tough as old boots, kids pasta dried up and barely edible."
  • "food a lot to be desired Camembert over cooked, Pork belly crackling soft"
  • "Unfortunately the chips were not triple cooked chips, as advertised."
  • "The whole of the main course was tasteless and was not particularly well presented."

Service

Pros:

  • "The staff are really friendly and always feel welcome."
  • "Staff were friendly and helpful."
  • "However the management were superb in providing exceptional customer service."
  • "Mary and Stacey went above and beyond to make sure our visit was enjoyable as could be."
  • "The staff are friendly and the food is excellent."
  • "The staff are so friendly, and go above and beyond to accommodate me and my family."
  • "The staff serving us were very helpful and professional."

Cons:

  • "SPEAKER SYSTEM HASN'T WORKED FOR YEARS after being told they did the week before."
  • "Projector didn't work without the sellotape we found in the car."
  • "One of the younger waitresses did her job but didn't seem very happy in her work."
  • "Sorry, but will not be going back 😢."
  • "Starters didn't come out altogether, had to repeatedly ask for remaining starters."
  • "We weren't offered sauces so i again had to go and ask then wait ages for our sauce."
  • "service almost none existent had to ask at bar to be served"

Atmosphere

Pros:

  • "Lovely relaxed atmosphere for a quiet couple of drinks."
  • "Lovely environment, but with management only half interested."
  • "Lovely pub, good food, friendly staff and great atmosphere."
  • "Such a warm welcoming environment and has such a family feel when you walk in."
  • "Best of all it is dog friendly, allowing the dog in the bar area."
  • "Lovely little pub."
  • "The pub itself is beautiful, lovely surroundings and super clean facilities too."

Cons:

  • "Bar is good, Mary and the team are very welcoming, however the menu is entirely uninspired, and honestly over priced for the quality of menu."
  • "We were seated at a table in a small enclosed dining area dining area with no atmosphere and the only other people were saw were the ones passing to go to the toilet."
  • "There was no atmosphere in there at all."
  • "A few people in but no atmosphere pity nice clean place pricing itself to death."
  • "The service drops off, times run on and the food isn't up to the higher standard I've had there."
  • "Took a age for them to take our orders for each course."
  • "Manager arrives and says that she deserves a break and that she was coming over later."

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