Address: Rugeley Rd, Burntwood, WS7 9HA, United Kingdom
Phone: +441543682510
Rating: 4.2
based on 185 reviews.
Food Quality
Pros:
"Drinks came out quick, and the food was nothing short of top tier."
"Overall the food was lovely."
"The food was incredible."
"Never had a problem with food."
"great food friendly place very clean and welcoming"
"All in all a great place to take the family, highly recommended!"
"The food is absolutely outstanding."
Cons:
"Most expensive bar I have ever drunk in!!"
"The food was really bad the WORST PUB IVE EVER BEEN TOO."
"food is the worst I’ve ever had !!"
"Steak as tough as old boots, kids pasta dried up and barely edible."
"food a lot to be desired Camembert over cooked, Pork belly crackling soft"
"Unfortunately the chips were not triple cooked chips, as advertised."
"The whole of the main course was tasteless and was not particularly well presented."
Service
Pros:
"The staff are really friendly and always feel welcome."
"Staff were friendly and helpful."
"However the management were superb in providing exceptional customer service."
"Mary and Stacey went above and beyond to make sure our visit was enjoyable as could be."
"The staff are friendly and the food is excellent."
"The staff are so friendly, and go above and beyond to accommodate me and my family."
"The staff serving us were very helpful and professional."
Cons:
"SPEAKER SYSTEM HASN'T WORKED FOR YEARS after being told they did the week before."
"Projector didn't work without the sellotape we found in the car."
"One of the younger waitresses did her job but didn't seem very happy in her work."
"Sorry, but will not be going back 😢."
"Starters didn't come out altogether, had to repeatedly ask for remaining starters."
"We weren't offered sauces so i again had to go and ask then wait ages for our sauce."
"service almost none existent had to ask at bar to be served"
Atmosphere
Pros:
"Lovely relaxed atmosphere for a quiet couple of drinks."
"Lovely environment, but with management only half interested."
"Lovely pub, good food, friendly staff and great atmosphere."
"Such a warm welcoming environment and has such a family feel when you walk in."
"Best of all it is dog friendly, allowing the dog in the bar area."
"Lovely little pub."
"The pub itself is beautiful, lovely surroundings and super clean facilities too."
Cons:
"Bar is good, Mary and the team are very welcoming, however the menu is entirely uninspired, and honestly over priced for the quality of menu."
"We were seated at a table in a small enclosed dining area dining area with no atmosphere and the only other people were saw were the ones passing to go to the toilet."
"There was no atmosphere in there at all."
"A few people in but no atmosphere pity nice clean place pricing itself to death."
"The service drops off, times run on and the food isn't up to the higher standard I've had there."
"Took a age for them to take our orders for each course."
"Manager arrives and says that she deserves a break and that she was coming over later."