ALDI Reviews Summary

Store Layout and Accessibility

Pros:

• "Best Aldi in Barnet, helpful staff. Big store which means loads of choice."
• "Since the introduction to the self checkout tills the shopping experience has become far better."
• "Recently refurbished and I cannot believe it is the same shop. Visually more spacious."
• "Just did a shop at the newly refurbished aldi in north finchley and was very impressed, what an improvement. Wide isles, large food displays, bright and airy."
• "The store looks amazing after the refurbishment."
• "All fridges have doors which looks awesome and ensures items are cooled more thoroughly than other supermarkets."
• "Great location, well-stocked."

Cons:

• "This store is small so it's difficult to get around at busy times and you have to pay £1 to park for an hour."
• "The store is very small and gets very overcrowded which makes shopping difficult."
• "The size of the store is not adequate for the amount of people who are shopping."
• "It's impossible to move around even when there's only a handful of people inside."
• "This store is a bit cramped, and not set out too well, with very narrow aisles."
• "Narrow and claustrophobic. Compared to other Aldis, seems either actually understocked."
• "It was absolutely packed, very small shop and most people not wearing a mask."

Customer Service

Pros:

• "Staff are friendly."
• "Friendly staff, a number of them have been working for Aldi for some time."
• "Friendly security, staff efficient, variety of foods."
• "The staff are helpful and courteous."
• "Friendly polite staff, always a clean and well set out store."
• "I find the staff extremely pleasant and helpful."
• "The staff was extremely helpfull and friendly."

Cons:

• "Not enough staff to help customers and sometimes very long lines until they decide to open another till."
• "Wanted to get steak and staff were too busy to let me know where to go."
• "The cashier who served me at the till didn't even bother saying 'hello' or 'goodbye' to me."
• "I had a very disappointing experience at North Finchley ALDI today. I've been served a couple of times from Iwona! She never smiles, sometimes she won't even greet you."
• "Staff are so rude and unhelpful at this frien Barnet store."
• "Ignoring the queues, the mess in the store, lack of attention from staff."
• "Till staff no customer service at all always trying to push customers to hurry up and move fast."

Product Selection and Quality

Pros:

• "Their store baked cookies are delicious, especially the cranberry and white chocolate ones."
• "Good quality products at half the price of the main brands."
• "It has a variety of products to choose from. Very good deals, though the quality does not meet with e.g. Sainsbury's or Waitrose."
• "Great value and really good products."
• "Good quality for a reasonable price."
• "Great selection of vegetables and frozen meats."
• "Very good quality food and cheaper than most, also a good range of every day useful items for the home and leisure."

Cons:

• "The only downside for me is the lack of famous leading brands."
• "There were too many empty shelves and basic products were missing. The store wasn't tidy at all."
• "This store has gone downhill. Shelves are never restocked regardless of the time of day."
• "I shop late on my way home from work on Saturdays, they are always low on stock."
• "One thing that could be improved is the DIY/ Clothes and miscellaneous items. It gets very jumbled through no fault of the stores."
• "Products that have a red label with a percentage deduction, this is not calculated when purchased."
• "I have brought food from here many time and has always been good value for money but on this occasion i brought some fruit which went off 2 days later i had to throw them out money in the bin."

Pricing and Value

Pros:

• "Cheap and good!"
• "Aldi is always the BEST FOR ME FOR SHOPPING, from foods to other things you need for your Home."
• "Every week the Special Aisles have a large mixture of unexpected items, AGAIN at amazingly acceptable prices."
• "Absolutely love Aldi. Food is excellent quality and my overall shop is so much cheaper than when I shop in a different supermarket."
• "All your shopping for half the price of the sainsburys down the road."
• "It's one of the cheapest + good quality supermarkets near our area."
• "The prices are very cheap and competitive."