Haaris' Pet Centre Reviews Summary

Customer Service

Pros:

• "The workers are so lovely and helpful especially when it comes to knowing what parrot best suits you."
• "Amazing service, great hospitality. Showed and explained what breeds of birds they are, how to set up the cage and what food is best for the birds."
• "Very happy with the customer service from Abdul. Very nice place."
• "The staff are very professional, patient, friendly, and knowledgeable."
• "Abdul and Ali did an amazing job, they are both so knowledgeable, helpful and have great customer service."

Cons:

• "We travelled a long way across London and visited Haaris Pet centre to buy some new birds. For the cockatiel we payed 130 and for the budgie we payed 40. Then the prices soon had changed to the cockatiels being £60 each, and the budgies being £20. Both birds were not tame. I asked to return them and he did not get back to me."

Bird Health and Condition

Pros:

• "Today we picked our little guy up, who is not tamed but has excellent, clean feathers and is full of life and character."
• "The birds are well cared for, this can be seen in the diet and the general upkeep of the cages."
• "The birds are kept in good conditions and are healthy and happy."
• "All the birds are properly cared for. They have a bird cleaner that works his way around the shop."
• "We bought a beautiful cockatiel at this store. The owner is very professional and caring for the birds."

Cons:

• "I’ve previously purchased birds from pets for homes and they always turned up trashed. Older than the description."

Shop Environment and Selection

Pros:

• "The shop itself is lovely, my partner has actually worked in a parrot shop previously and she said that the cages in Haaris’ were the best she had ever seen."
• "Great shop! Amazing selection of birds was served by Waleed who is very knowledgeable."
• "This place has a pleasant atmosphere. It has a great variety of birds including bantam chickens!"
• "The shop is great too an nice cage sizes, clean an well looked after so thanks."
• "Lovely pet store, you can hear the birds talking as you drive up to the shop."

Cons:

• No specific cons mentioned regarding the shop environment and selection.

Price and Value

Pros:

• "Their prices are actually really good especially for the tamed parrots!"
• "Prices are really good. I’ve previously purchased birds from pets for homes."
• "Price was reasonable and affordable."
• "Bought an Alexandrine at a great price. Thanks guys."

Cons:

• "For the cockatiel we paid 130 and for the budgie we paid 40. Then the prices soon had changed to the cockatiels being £60 each, and the budgies being £20."

Advice and Support

Pros:

• "They always give a bunch of advice for any situation and have a wide selection to choose from."
• "We were instructed step by step how to hand feed them. There is constant communication with the seller."
• "Every time we have revisited the shop after our purchase we have been asked about our new parrot and received additional information about his behaviour."
• "The owner is a truly expert in pets/birds he provided us with an excellent service."
• "He advised us regards what could be the first bird to get. We’ve got two tiny parrots from him."

Cons:

• No specific cons mentioned regarding advice and support.