Taco Bell Reviews Summary

Category: Fast food restaurant Sutton Coldfield

Address: The Parade, Birmingham, Sutton Coldfield, B72 1PD, United Kingdom

Phone: +441216998226

Rating: 3.0
based on 158 reviews.

Cleanliness and Hygiene

Pros:

  • "The restaurant was relatively clean." - Review from a quick bite customer

Cons:

  • "The first things you see when you walk in are the dirty floors and tables covered in clutter." - From a disappointed customer
  • "Absolutely shocking! So dirty inside. Tables look like not even wiped once a day." - From an upset customer
  • "Shop was filthy. The front door was covered in handprints and grime." - From a concerned customer

Service and Staff Efficiency

Pros:

  • "The staff member there was extremely polite & helpful." - From a satisfied group customer
  • "The staff were very friendly and helpful, helping us to order." - From a first-time Taco Bell UK visitor

Cons:

  • "The staff are very slow and aren't apologetic about it." - From a disappointed customer
  • "The staff didn’t know what they were doing and were doing more talking than preparing the food." - From a frustrated visitor
  • "Very dirty tables, leftover food and rubbish on the floor...staff not very friendly." - From a concerned customer

Food Quality and Taste

Pros:

  • "Churros with caramel dip were delicious." - From a customer on a busy night
  • "The food was surprisingly good, a bit on the greasy side but nothing huge to complain about." - From a customer with mixed feelings

Cons:

  • "The taco, filled with unseasoned, flavourless beef mince." - From a highly dissatisfied customer
  • "Food was incredibly bland. It was the worst place I've ever visited." - From a disappointed customer
  • "Food was cold, wrong labeling on food, taco filled with mainly sour cream hardly any meat." - From a customer with a poor experience

Value for Money

Pros:

  • "Good value for money. Also use their app for great savings." - From a happy customer

Cons:

  • "The portions are so small I can’t even call it a starter. Absolutely tiny and completely not worth it." - From a customer advising to avoid
  • "Very disappointed and pricey for a little meal that little kids would eat, not filling at all." - From a customer who felt ripped off

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