In Car Music Reviews Summary

Customer Service

Pros:

• "The communication right from the beginning was super clear, efficient."
• "Anwar provided me with exceptional customer service."
• "Customer service was mega."
• "The customer service was very good and timely."
• "The customer service was great. My car was serviced in less than the recommended 2 hours."
• "The customer service is faultless."
• "Excellent customer service and good communication! Super happy with the unit installed in my 2018 Land Rover Discovery Sport."

Cons:

• "Rude and VERY UNHELPFUL and unwilling to try sort out something that is their job to do."
• "The advisor was rude and didn't seem too bothered about looking into customer query."
• "Would never recommend anyone to this place so many other places out there that appreciate your custom."
• "Very rude and unhelpful."
• "Rubbish. Rude baldy thinks he knows everything."
• "The person who attended to us was really rude."
• "Very disappointed they acted like we went to get free android system for my car, clearly they don't know how to talk to customers."

Price and Value

Pros:

• "Excellent price and great service."
• "Great experience in getting my immobilizer fitted. Installation was £50 cheaper than on the top search results on the internet."
• "They might not be the cheapest - but you get what you pay for."
• "Great price and fast service."
• "Very friendly and great value for money!"
• "Pricing was very reasonable compared to what is available on the market."
• "Their price is also very reasonable."

Cons:

• "These jokers cut my passenger carpet instead of unclipping how lazy and unprofessional can you get."
• "Bottom line: appalling service, rude staff, and thefty prices."
• "Appalling behaviour, terrible service and ridiculous prices."
• "Also wanted £90+ for shipping, insane!"
• "DONT WASTE YOUR MONEY!!!!!"
• "Absolute rip-off I paid in £575 in cash was given an invoice with no heading on it whatsoever had issues with their work called many times to get the problem resolved they kept fobbing me off."
• "I took it back to the shop and they said I’ve blown the speaker and that I have to buy a new one for £90."

Quality of Work

Pros:

• "Excellent quality of work and highly recommend them."
• "In Car Music did an excellent job installing a reverse camera and connected the dashcam to a wireless carplay smart box."
• "The engineers knew what they were doing and were very knowledgeable regarding the latest tech."
• "They have transformed my sound system better than the manufacturer top brand names like B&O."
• "The installation was clean and professional."
• "The work was completed to a professional standard."
• "The work was immaculate their experience, skills and knowledge clearly shows."

Cons:

• "They offered to guide me with a new unit install as they make a complete mess of the wiring system and guess what no answer and kept putting the phone down on me."
• "The brother of place instead of Helping, end up making it worse by breaking the GPS slot in my car."
• "The Xtrons unit I bought off them became unreliable then failed fully a few weeks outside of warranty."
• "ICM were great from start until the camera system packed up and the android units they sell are a big waste of money."
• "Clueless owner who doesn’t know what he’s talking about. Guy doesn’t know the difference between 4K and 1080p."
• "The so-called 'technician' swore blind an original reverse camera couldn't be fitted to my new car, as codes are required from the car manufacturer."
• "Fair warning to everyone thinking of coming here DONT had a line output converter and sub installed and these jokers cut my passenger carpet."