Northwick Park Hospital Emergency Room Reviews Summary
Category: Emergency room
Address: Watford Rd, Harrow, HA1 3UJ, United Kingdom
Phone: +442088643232
Rating: 2.0
based on 124 reviews.
Staff Attitude
Pros:
"I really felt safe in their hands."
"The doctors listened and answered to all of my questions patiently."
"ALL staff were very polite and efficient at treating him."
"The receptionists, drs and nurses were fantastic."
"The most lovely Dr who was very helpful and gave me a full check over and sort advice from her colleague."
"Thank you everyone specially the nurses and the orthopaedic Dr who went above and beyond to see to my care."
"All staff I encountered were friendly and professional."
Cons:
"The nurse was extremely phlegmatic and arrogant."
"The worse place ever. I have been working at Northwick Park Hospital as A Nurse but I have never seen how dodgy the A&E was."
"Extremely rude and careless."
"The initial triage nurse was extremely patronising and rude."
"The person I saw nurse? doctor? was very dismissive of my symptoms and altogether seemed to be fed up with her job."
"Honestly worst experience, the staff snap at you and couldn’t care less about their job."
"Very rude staff !"
Waiting Times
Pros:
"Came to A&E with pain on my right foot receptionist estimated 4-5 hours it was busy night (Monday 28/11/22) and within 30 - 45 mins I was seen."
"I was seen within 1 hour at around 7AM on a Thursday."
"I was booked in and checked out by a doctor within an hour."
"Positive experience today at NPH UCC! Appointment made via 111, we were seen within half an hour of arrival."
Cons:
"Waited for over 12h to get told 'we dont know why you in this pain, we can’t help you'."
"Imagine waiting 4hrs and not being treated."
"I waited for over 3 hours and had to leave to another hospital."
"I been waiting for more then 7 hours with my friend because she is pregnant and she is in a lot of pain and bleeding."
"The waiting times are a nightmare.....especially night time was 7 hours waiting."
"One of very worst service I was came 9pm for treatment my 3 year old daughter and I get turn at next day 3:15 am after 6 hour long wait."
"I have now been waiting for 6 hours to be seen they keep telling me in the A And E it won't be long but I have not been seen still."
Facilities and Cleanliness
Pros:
"On the bright side the facilties were good."
Cons:
"There were no seats; people cursed because of the chairs."
"No cleaning, no maintenance... Nothing."
"The a&e waiting rooms don't get cleaned ever... during 13 hours of waiting for a ward, I was put in a room with blood spots and other drops and bloody tissues on the floor."