Morrisons Reviews Summary

Store Management and Layout

Pros:

• "Shelves were full and was able to get all my shopping I needed."
• "Staff polite, and helpful."
• "Helpful member of staff directing customers to free tills."
• "The vegetables and fruit section is a definite improvement."
• "Staff always amazing and friendly and helpful."
• "Always helpful and help with a smile and a chat."
• "They have a very good Fresh Fish and Meat counter and also a brilliant cold meat and deli section counter and I all get everything I need in there."

Cons:

• "It is shocking that a shop of this size is so BADLY MISS MANAGED."
• "Average selection & the worst self service tills I've ever experienced!!!"
• "The only issue is the number of people that appear to think social distancing does not apply to them."
• "Inconsistent service across the store!"
• "The shelves were a bit disorganised with some items randomly placed in store elsewhere."
• "The whole store was refurbished 2018, but it seems to be run down and not so clean now! Avoid the toilets, they are disgusting!"
• "The worst morrisons ever. Fridges leaking everywhere... shelves empty after 11am... no decent hot counter or extras like other morrisons across the country."

Product Availability and Pricing

Pros:

• "A good store that caters for pretty much all of the every day needs."
• "Gotta love Morrisons. Fantastic selection of fresh produce at great prices."
• "Offers and money off across the most commonly used products."
• "I'm glad Morrisons now offer more vegetarian and vegan options."
• "I liked the so-called Market Street with fruit, veg, meat, and bakery all looking well presented."
• "Good quality meat - Good selection of fish and wines."
• "Always find stores (90% of them) clean and very rarely have to wait at checkout."

Cons:

• "It was more expensive than I was expecting on a lot of the long life products."
• "Can never get every thing I need 9 times out of 10."
• "Always running out of stock had no potatoes the other day in the last few years become worse and worse."
• "All you see is empty shelves, empty freezers... no Granny Smith Apples, no bananas, no kale no tomatoes, no carrots, no celery, no cucumbers."
• "Gone massively downhill recently. Seem to have less staff who are constantly rushing around. Shelves always empty."
• "Never fully stocked."
• "This store needs to get some trolleys that fit on to a wheelchair, they always did have them but now have not got one in store."

Cafe and Food Services

Pros:

• "Today used your Cafe purchased Hunters chicken perfectly prepared and served."
• "Nice large Morrisons with a cafe. Everything you need."
• "Afternoon tea for 2 for £10. A good deal if you don't mind waiting."
• "We had a meal first, then shopped. Sausage, egg, beans and chips for £4... The meals were fine."
• "Their doughnuts and fruit scones are second to none both in quality and value."
• "Tip top meat free / vegan breakfast for less than a tenner with a cuppa."
• "My wife and I had nice tea and cake in the cafe."