Vaperizzo Reviews Summary

Customer Service

Pros:

• "Customer service at Vaperizzo is unparalleled. 5* +!"
• "Really friendly and helpful staff that actually encourage you to try before you buy."
• "Reliable and trustworthy with excellent customer service."
• "Fantastic customer service. Not only did Floyd help my husband select a vape and teach him to set it up but he also fixed my whilst we were there!"
• "The staff couldn't be more helpful and they know there stuff!"
• "The staff are very helpful and knowledgable about everything vape related."
• "The guys are brilliant, really nice, give great advice and can't help you enough."

Cons:

• "I will never patronise Vaperizzo again and my advice to the owners is to knock this crafty little practice on the head."
• "I'm too embarrassed for the owners to return to store to argue the point so I'll live with it."
• "Bit too dark and overly friendly at the desk. Seemed rather desperate for the custom."

Product Selection

Pros:

• "Stocks a large variety of tasty juices."
• "They had a massive selection of liquids you could try before you buy."
• "Alot of different rebuildables and different mods, LOADS of different juice lines."
• "Great selection of vape juices and vaping peripherals."
• "Huge selection of juice, great selection of mods."
• "This shop is Excellent, massive variety of vape juices and pods."
• "The Vape juices are excellent. They taste like what they say on the bottles."

Cons:

• "I get home to find that I've been sold a secondhand and well worn BO+ vape unit at the full price of £40."

Staff Knowledge & Helpfulness

Pros:

• "Amazing staff full of knowledge and friendly advice."
• "Floyd was exceptionally helpful. Allowed me to try several coils to see if they fit (they didn't) and explained in detail which tank was the best for me to buy based on what I was looking for."
• "The best vape shop period, spoke to Ash on multiple times who is very knowledgeable about hardware,juices coils and is great to have a ordinary chat with."
• "Excellent customer service, the staff are knowledgeable about their products and how to work them, with a very wide range of products."
• "Friendly people that have a lot of knowledge. Gave great advice and juice recommendations."
• "The staff are always on hand to give you the best advice for Mods, tanks, Coils whatever you need for Vaping."
• "Best vape shop I’ve been too! Floyd was so helpful and really took interest in what we were looking for!"

Cons:

• "Extremely smokey."

Atmosphere & Experience

Pros:

• "Very friendly place and laid back."
• "Great place to vape, chill and have a slushie – it's like a family."
• "This is exactly how a vape shop should be, friendly, great atmosphere."
• "Your able to try every flavour at your own leisure and enjoy a coffee in a friendly atmosphere."
• "Very friendly place. Was nervous to go the first on my own but made me feel right at home."
• "Shop has a relaxed atmosphere and everyone is welcome."
• "Great host great atmosphere great music."

Cons:

• "I didn't really go to Vaperizzo; I stayed at a place next door to it. Fact is, vaping is nothing but a legal poison delivery system."