SWEET. Barkingside Reviews Summary

Food Quality

Pros:

• "The Desi breakfast is really tasty - both the meat & veggie version."
• "Always love a good Cake and drink here, it's undefeated for me."
• "All desserts were delicious."
• "The strawberry waffle, strawberry crepe, and Oreo milkshake were on point."
• "The food is nice and the restaurant has a lovely atmosphere."
• "Delicious desserts! Service was a little slow to start with but the desserts came really quickly."
• "The best fondue I've ever had."
• "Delicious food and wonderful staff! The English breakfast was 10/10."

Cons:

• "The apple crumble was ice cold."
• "The food took way too long to come, and I was the only person in the place."
• "The waffle is disgusting. It disintegrates on the plate and turns to fine crumbs."
• "The fudge cakes were very bitter and very dry. The cookie dough was also very dry."
• "The crumble was burnt and the crepes were raw."

Customer Service

Pros:

• "Staff are friendly and we like the chilled vibe."
• "Been there many times, the staff is very friendly."
• "The service from Azaan was top dollar."
• "The staff are always so kind and attentive."
• "The staff are great, very accommodating and friendly."

Cons:

• "Tried calling them but they don't even answer."
• "Despite paying and asking several times for the chocolate cake I was ignored rudely by a young staff member."
• "We ordered multiple desserts and coffees, asked 3 different staff members for water and after 2 hours was given a bottle of water."
• "Very bad service, not taking young children’s allergies or intolerances seriously."
• "The staff are sitting on their phones taking selfies and not acknowledging customers."

Value for Money

Pros:

• "Good value for money. Would definitely go again."

Cons:

• "Paid close to £15 in total, for something double the size egg custard tart."
• "Downgrading this review from 4 star to 2 star... service has been dreadful."
• "The food is extremely overpriced."
• "Overpriced sundae, sticky tables and wrong orders."

Ambience and Decor

Pros:

• "The lights in the shop are so cute."
• "The environment and decor are very inviting and comfy, as well as trendy."
• "Nicely decorated and nice atmosphere, staff friendly."
• "Very nice inside, excellent desserts and friendly management."
• "Lovely decor, especially loved the indoor jungle wall."

Cons:

• "The place has gone down hill massively over recent years."
• "Tables were sticky to start with."
• "Service was horrendous... the waiter was walking around like a zombie."