McDonald's Reviews Summary

Staff and Service

Pros:

• "The best McDonald’s in London😀 team are lovely and smiley at drive through."
• "It was well staffed and the staff kept control of the teenagers in the restaurant."
• "A decent drive through without any waiting. Polite accurate service."
• "I love the service done by amazing staff and managers on shift in the breakfast time."
• "This is a very nice drive through as well as a well situated eat in place too."
• "Ordered a latte using the drive through, didn't expect anything different to other McDonald's but was pleasantly surprised with the very friendly service."
• "Staff Spotted my daughter and gave her a balloon, very quick and fresh service."

Cons:

• "Staff is friendly but worst manager ever."
• "Never had I experienced such a bad service, I was not paying attention to my order number and this woman Deimute had such an attitude."
• "Management are pathetic and RUDE!!!!!"
• "Extremely rude staff who got my order wrong twice."
• "Very poor service and very bad management, no customer service skills at all."
• "The staff was AMAZING trying to help and did help me."
• "If only I could give this store 0 stars the manager was rude and unhelpful my food was cold when I got it my burgers where missing ingredients."

Cleanliness

Pros:

• "Cleaners on the go all through the night. Inside and out."
• "The shop itself is very nice. Clean and well presented."
• "It's clean, has balloons for kids. Free parking, friendly staff. Has a drive through."
• "Pretty good McDonalds. They had hand sanitizer before you enter so very hygienic and food is easy and quick to order and it's as good as any McDonald's."
• "Certainly kept a lot cleaner than its neighbour."
• "Same as most other McDonald's. Kept relatively clean. Not the biggest store, but well located for commuters and shoppers. Plenty of parking but can be quite tight and busy."
• "There is lots of them wherever you go but this one in particular is the best around! Best for speed, customer service, cleanliness and overall experience!"

Cons:

• "The toilets were horrendous - filthy dirty and stinking."
• "Variable depending on what time of the day and what day you go! In general, this branch could be a lot cleaner. Tables were sticky, food on the seats and floor."
• "Absolutely disgusting! MAGGOTS EVERYWHERE! Falling from the ceiling, all over floor, tables, chairs."
• "I never seen dirtier McDonald’s in my life! This place looks like no one ever clean hear!"
• "The store needs proper cleaning. Flies all over the sauce area."
• "Dirty floor. Tablets for children all broken. None of them was working."
• "Disgusting Filthy."

Food Quality

Pros:

• "The fries were freshly fried and hot and so was the burger."
• "McDonald's is always good one of the constants in life. If you need lunch and you don't want to take a chance the golden arches is the place😋😋😋😋😋"
• "The food comes out hot and nice 👌🏾"
• "Annoying thing is the food from this place is actually pretty good."
• "The Cook is on the ball when you don't want everything ready but something special. This one is a must to visit."
• "my hash brown was fried to perfection."
• "The best McDonald's shakes anywhere but a country mile."