"Saidah is so helpful and experienced, she knows exactly what she's doing."
"The lady I spoke to was amazing sent me pictures of what kind of flowers I could have."
"Ishma in particular was amazing, she made sure the flowers were on time (even earlier which was a bonus)."
"Fred kept me updated and even sent me a photo of the flowers which were wonderful."
"Isma is so sweet and so helpful! she was an absolute pleasure to work with!"
"Jamila has been an absolute sweetheart! I came to her as recommended by a colleague with a last minute arrangement I needed urgently."
"The staff were very attentive and friendly."
Cons:
"AWFUL AWFUL AWFUL Never use these people!!!!!"
"Absolutely disgusted at the communication, customer service and updates provided."
"petals of madina washwood heath very bad service will not be ordering again had to call on several occasions to find out what time my delivery would be arriving."
"If you want flowers for mothers day for next year order them now, the most horrific experience imaginable,pre ordered last week for mothers day and have not turned up."
"You have poor communication as you did not respond to my whatsapp messages when I asked for an update."
"I was completely ignored and they haven't replied since meaning that I had to order my bridal bouquet elsewhere."
"11am I phoned the shop for an update as the flowers had not arrived - the response 'you said funeral was at 12'....."
Product Quality
Pros:
"Very good quality fruit, fantastic presentation and very swift delivery."
"From mothers day flowers to my bridal and bridesmaids flowers, everything has been professional and the best quality."
"The flowers are beautiful and the balloons perfect what a amazing florist."
"Absolutely wonderful service and fresh vibrant bouquets, my Grandma LOVED her birthday flowers."
"The bouquet they have created for me is better than the picture and anything I could have imagined!"
"The flowers were beautifully arranged and of good quality."
"The quality of flowers is amazing."
Cons:
"flowers died after a day. I read the reviews thats why I decided to come to the shop you don't expect to pay good money for them to be dead the next day."
"I paid £80 upfront and they messed up my wedding bouquet... They refused to give a refund or replace my bouquet."
Value for Money
Pros:
"Very creative with their products, which are at a suitable price range."
"Fantastic service, honest and straight to the point with advice and cost saving."
"Great value for money amazing service."
"The bouquet are reasonably priced and the quality of flowers are beautiful and fresh."
"You will get value for money and they are so professional and service minded."
"Needed flowers last minute. I placed order online around 11am and beautiful roses delivered around 5pm."
"Great flowers and awesome variety."
Cons:
"Only downside is they are a bit expensive."
Delivery Service
Pros:
"Alway delivered on time."
"Delivered on the same day also sent me notification of delivery."
"They deliver the day and time you want as usually this would be an issue."
"Payment was taken over the phone and delivered the next day to the house."
"They were delivered on the same day (as requested) they were absolutely beautiful thank you very much."
"The flowers were stunning - fresh and beautiful - delivered well in time of the service."
"I ordered the flowers on the morning and by mid afternoon they were delivered with care and consideration to me."
Cons:
"Flowers arrived just gone 12 o'clock - my husband had to bring them later to the funeral."
Staff and Service
Pros:
"I cannot speak highly enough of the two ladies I dealt with - Jamila & Sam."
"Had an amazing experience with Petals of Madina. Isma was very helpful in helping me find the right flowers and just made everything easier!"
"I have used Petals on numerous occasions and they have always come through with beautiful arrangements and fair pricing as well."
"I will always be always using Petals of Madinah in the future after this great experience and fantastic service that I received."
"Definitely recommend petals of madinah and Saidah who creates perfection."