Bobby Jo's Diner Reviews Summary

Food Quality

Pros:

• "The food was to die for, my steak med/rare was succulent and melted in the mouth."
• "The best mac 'n' cheese this American has had since coming to the UK."
• "The pancakes are to die for. So good!"
• "The food was amazing."
• "The portions are big and cooked just as you want."
• "The BBQ pulled pork cooked in cherry cola was the best I've ever tasted anywhere."
• "The burgers are far tastier than you'd get from a big chain fast food outlet."

Cons:

• "What I actually got really wasn't that nice. Chicken was bone dry and chips wasn't up to scratch."
• "Chicken burger just ok chips were cold and hard wide variety of milkshakes but even those are just mediocre."
• "The food was very oily, we have ordered 'Special chicken breasts' and scampi- all were black and bitter."
• "Pulled Pork on Chips, Nothing special, Pulled Pork didn't taste Homemade, more like out a Packet and Microwaved."
• "The vegan hotdog was hardly any bigger than my finger. And just as wide. Extremely over priced and over cooked to the point it was like rubber."
• "Food very bland and greasy."
• "The Mac and cheese was watery, it hadn't been grilled either like the photos show on previous reviews."

Service

Pros:

• "Service was great, staff all really friendly."
• "When we visited our waitress was really great, not intrusive as you can sometimes get."
• "Such nice and friendly staff as well as the food!"
• "Staff were lovely, caring, polite and looked as if they enjoyed working there which added to the atmosphere."
• "The staff were very friendly and polite and even though they were down to one chef the service and food were amazing."
• "The staff are very friendly and polite!"
• "The staff are kind and welcoming and do their best to accommodate any requests."

Cons:

• "After eating what I could of my meal, I needed to use the toilet. This is when I discovered a dead cockroach on the toilet floor."
• "Just a shame the staff this time were unattentive and pretty miserable."
• "It was really expensive and didn't even offer a discount for the appalling service."
• "Didn’t feel welcome, was constantly watched whilst eating."
• "Service without a smile."
• "The young waitress was so rude."
• "Service wasnt the best. Ordered a milkshake 20 minutes ago still never came to the table."

Atmosphere & Decor

Pros:

• "Really nice American style diner with fantastic atmosphere and friendly, engaging staff."
• "Great atmosphere with the jukebox & music from the 50's."
• "The diner itself was beautiful, exactly like the 1960s."
• "Lovely vintage diner style decor."
• "The décor was a good touch in setting it in a 50s backdrop."
• "Great little diner, with period correct music and design."
• "The interior was absolutely stunning I literally felt I was in a proper American diner in the US!"

Cons:

• "Menus a little tired."
• "No actual plates, food served on trays with nasty paper that tore with cutlery or in metal buckets - not nice or hygienic."
• "Doesn't quite get the 50's Diner vibe quite right, (more than a touch of 50's Wimpy)."
• "The bench seats they are a little soft so you sink into them and ya legs go numb."
• "Faux american diner with very unamerican standards of service."
• "We had to ask for the 50’s music to be put on, as there was no atmosphere."
• "The table was sticky and dirty with ketchup stains, service was very slow and the sits covers were broken."

Value

Pros:

• "Will definitely visit again the next time we stay in Southend."
• "It is very reasonably priced considering the huge portions, real value for money."
• "The food is reasonably priced and the customer service is outstanding!"
• "A family of 4 ate for just over 70 pounds with a 10% tip which for the food we were served was a bargain."
• "The cost was fair for the quality and size."
• "Food is cooked well and sold at a very reasonable price."
• "Great food, good coffee and reasonable prices."