Oodles N’Oodles Coventry Reviews Summary

Customer Service

Pros:

• "On this occasion customer service was amazing."
• "The lady serving up was very friendly and constantly checked on us."
• "We were served by Hamza who was a great waiter, very polite and accommodating."
• "I've gotta give a big shoutout to Divya for her awesome suggestions and exceptional service."
• "Shout out to our Nepalese hostess who served with smile on her face."
• "Had an amazing dinner with a friend last night here, the quality of service stood out to us."
• "Hamza and Mahnoor really stood out and went above and beyond to make our experience comfortable and enjoyable."
• "Service was super fast, the staff started cleaning the table even when I didn't even finish my drink."

Cons:

• "Disabled parking not the best, tight for manual wheelchair users."
• "The ramp is very steep with little space for a run up so manual wheelchair users be careful."
• "We were seated then left alone for about 10mins. No one asked if we wanted drinks."
• "I felt really singled out because I ordered a bottle of diet coke and was given a glass bottle with a straw."
• "The service was fine after ordering the food."

Food Quality

Pros:

• "The food was amazing too. Really made our evening great."
• "The food was absolutely delicious, everything arrived very quickly and the presentation was stunning."
• "Every dish was of outstanding quality, incredibly tasty, and truly amazing."
• "Food is always spot on and so are the mocktails."
• "1st off all food is halal."
• "Starters were brilliant, very flavourful and hot."

Cons:

• "The food came out really quickly which always makes me a little nervous."
• "The chicken lollipops which was a little dry."
• "The prawn tempura was not fried in a light crispy batter, it's fried in a clumpy and thick batter."
• "The plain noodles were awful as the noodles were way overcooked."
• "The bill came to £40+ for 2 people which is quite a sting for food that is merely okay."

Ambiance and Decor

Pros:

• "The decor inside was stunning!"
• "Ambience was perfect for organizing a party or a get together."
• "Great atmosphere, staff are attentive and welcoming."
• "Nice decor, plenty of seating, on site car park."

Cons:

• "Only advice/suggestion for management. Please turn down the music a bit. It's hard to make conversations."
• "Also, please be more efficient once asked for a bill. When customer asks for a bill it's not good waiting 10+ minutes for it."

Accessibility

Pros:

• "As soon as we came in we were greeted which was great."

Cons:

• "Disabled parking not the best with yellow lines only on one side which means it could be tight for manual wheelchair users."
• "The ramp is very steep with little space for a run up so manual wheelchair users be careful."
• "The disabled toilet is fine but as always it is frustratingly teamed up with the baby changing facilities."