Sainsbury's Reviews Summary

Staff and Service

Pros:

• "Staff are kind and understanding given I've accidentally broken many things while shopping."
• "The staff are very friendly."
• "The staff is generally helpful and polite."
• "What a lovely bunch of staff you have here."
• "The staff here is friendly and helpful."
• "Good store. Excellent customer service."
• "Very good helpful staff."

Cons:

• "Shopping was ok but the one staff manning the door couldn't ask you polity to put hand gel on, very rude."
• "Poor staff and service, not interested in doing what they are supposed to be doing."
• "Such a bad staff specially Asian ladies working there always are rude & backbiting."
• "Very poor service, i come in every day as i work nearby to get a redbull and cigarettes, even though Nasish had served me before she asked for ID."
• "Awful customer service, stood at the fish counter for 5 minutes waiting for someone to serve me."
• "Some staff are really rude, not only bullied while in the pandemic but didnt believe I have a disability because she couldnt see it."
• "The staff were so rude and miserable."

Parking

Pros:

• "Pay for parking but gets refunded off your shopping."
• "Parking is free (up to 2 hours) via a refund process."
• "It has accessible entrance and ample car parking too - and the parking fee is adjusted in the bill if you buy things for more than £15."
• "Parking good. Claim parking fee back when 15 pound plus spend."
• "Parking fee refunded if you spend a certain amount."

Cons:

• "You now have to search for pound coin for trolley."
• "The multi level paid parking is so confusing and cluster phobic."
• "The only thing that let's it down is the god awful car park."
• "The only disadvantage is the car park. It's a terrible maze."
• "Absolutely atrocious car park situation."
• "Very awkward location. First supermarket car park I have visited where I have to pay to shop."
• "Car park is a complete nightmare."

Store Layout and Stock

Pros:

• "It seems to be the largest supermarket in the town centre."
• "Good-sized supermarket with all departments."
• "Big enough store to have everything needed for the regular grocery shop."
• "Well stocked supermarket. They sell everything you need."
• "Big Store Big Choices they Sell Food as well as Clothes for Adults & Kids & Babies."
• "Pretty good supermarket with lot's of choice."
• "Giant supermarket with wide choice."

Cons:

• "Sainsburys... has a clothing section, cheese, fish and meat counter is gone."
• "They have moved everything about and with poor signage can't find anything."
• "Possibly the worst supermarket I have ever been to. Constantly out of stock."
• "This is my nearest supermarket. It's a very uninspiring place to shop; the same old products week after week."
• "Maidenhead Sainsbury's is the worst Sainsbury's of its size that I have had the misfortune to shop in, it's badly laid out."
• "Not sure why never really like the layout of this supermarket, it's a bit all over the place."
• "The store consistently looks like a post natural disaster landscape."