Halfords Autocentre Farnborough Reviews Summary

Category: Car inspection station

Address: 1-2, Kingsgrove Industrial Estate, Invincible Rd, Farnborough GU14 7SS, United Kingdom

Phone: +441252547141

Rating: 4.1
based on 118 reviews.

Customer Service

Pros:

  • "Fantastic service and a special mention for Nathan who went above and beyond."
  • "The gentleman who met me at reception was very professional and polite and called when my car had been done and was ready to collect."
  • "The Manager, Steve will always help, at no cost."
  • "Really friendly and helpful."
  • "They worked hard to make sure the work and the mot retake happened quickly."

Cons:

  • "Poor service, booked in advance in another halfords to be told day before that actually not MOT tester will be on site that day."
  • "Was told they were extremely busy due to staff illness and the like, and was given an appointment several weeks out."
  • "They called me at 1657 to say my car is read for collection... last collection was 1730."
  • "This is the worst experience I had; took my car for a MOT and full Servicing... nothing was ordered and the manager had already left the job."

Quality of Work

Pros:

  • "Took my car for MOT and service and cannot fault the customer service from these guys."
  • "Replaced it in under an hour, fair prices, really good service provided."
  • "Just had my car in for MOT which failed first time around. Ken and the guys got it booked back in really quick and had all the work done to get it through second time."

Thanks! Your review is awaiting moderation.