Grill Street (Slough) Reviews Summary

Food Quality

Pros:

• "Tried their recommended flaming beef and kentucky chicken burgers, taste is great."
• "Great tasting food, every single time. My go to place in Slough, never disappoints."
• "The uptown angus beef burger is a burger like no other. It’s consistently good and tastes exceptional."
• "So I have ordered/been here several times now and have to say their chicken has consistently been cooked well and tastes good."
• "The food here is very good. Grilled healthy food."
• "Tasty food. Fast service."
• "Classic Angus burger is the best in town."
• "Food good."
• "The food was exceptional in terms of quality and taste."

Cons:

• "Patties awful and unprofessionally made. The chips fried in not fresh oil."
• "The buffalo fried chicken burger has tasted a little on the stale or overcooked side a few times."
• "Tried the Kentucky burger and was so disappointed. I have never in my life seen a fried chicken burger over fried so bad."
• "Food - 1/5."
• "Taste of the burger at best, mediocre.. size of the pates was tiny and texture/taste lacking."
• "Ordered a Smokey.. when asked how long will the order take, the girl at the counter said 10-15 mins.. it took 30 mins.."
• "Went specifically for churros which they only had caramel sauce for with a toffee filling inside."
• "Chicken stale, tough & chewy. Inedible, threw the whole order away."
• "Nice food, all grill options are definitely different than typical paint brush peri peri shops."

Service and Staff

Pros:

• "Nice and easy to deal with staff. Food always cooked properly and decent sized portions."
• "Service is amazing whether we eating in, ordering for collection."
• "Great burger and wraps place! Super friendly staff and delicious food!"
• "Customer services was brilliant and staff were all smiling which is a great welcoming sign."
• "Guy who my took my order (Saad) was really friendly and provided amazing customer service."
• "Really high quality and great tasting food. The portion sizes are decent, not small, not too large but just right."
• "The food and service is good. I always the find the food to be of good quality."
• "Nice comfortable atmosphere. Amazing staff specially the guy who served us (Hassnain) amazing chap very helpful and honest."
• "Great customer service, very quick collection service. A cut above the rest on farnham road!"

Cons:

• "Service was a bit slow and random probably because it was super busy, seating area feels crowded due to riders waiting to collect orders."
• "Dropping stars due to the unexplainably slow service. It took around 30 minutes to prepare my order."
• "Having been a regular customer for a while now. Am very disappointed with the customer service received today."
• "Right! First of all they don’t accept cards it’s cash only!!."
• "Food is good but the staff is not professional at all. One moment you pay card than best customer is cash only."
• "The bad reviews are inaccurate of grill st food is very nice, food comes efficiently and service is way above other businesses in slough."
• "Apparently not doing help to eat out after doing it previously.. doesnt make sense why waste your customers money when the government ( our taxes are paying for part of it).. paid full price on last day of help to eat out."
• "Previously gave this place 5 stars but their policy of only accepting cash payments is ridiculous and shows total contempt for their customers."
• "So ate here in and taken out ..Food is always Perfect. But id like to add ..today id done takeout and by mistake id been given one wrong meal..i rang up..literally in 5 minutes 1 of the staff went out there way, came and delivered fresh meal."

Price and Value

Pros:

• "Downtown tower burger was great. And good value for money."
• "The burger menu has each burger with an Angus beef option. Costs a bit more but still good value."
• "Decent beef burger, but the toppings and sauces are a bit basic."
• "For a halal smashed burger this is one of the best option in reading and slough."
• "The 50/50 Mix is by far the best thing ive had outside of home cooked food! The sauce is to die for."
• "These guys are pretty good but not spectacular. They specialise in smash burgers and their version of the "halal guys" chicken over rice. The price isn't ridiculous."
• "Eaten from here a couple of times and has been good each time. Love the chicken health box (comes with salad and tasty white sauce). Generous portion size, fresh and great value for money."
• "The munchbox thing is tasty, I would say that it's worth its price."
• "WoW, my reasons why they get 5 stars, everytime i have eaten here, the burgers have been on point, the loaded fries are unique and the munchboxes have been delicious aswell as fresh."

Cons:

• "All of this with a drink for circa £10. GO ELSEWHERE."
• "Food - 1/5. Customer service - 2/5. Seating availability - 3/5. Time taken to order food - 1/5. Time taken for food to arrive - 1/5. Price - 1/5."
• "Taste of the burger at best, mediocre.. size of the pates was tiny and texture/taste lacking.."
• "The shop is very pricey for what you get. Set things on the menu are fantastic but at 18 quid for 20 strips you would expect them to the perfect."
• "The worst burger I have ever eaten, completely bland beef. I opted for the Uptown Smokey Burger and made it a meal for £2.50 with Sweet Potato Fries (which were nice) instead of Regular Fries which totalled to £11.50, extortionate for such low quality food."
• "Not easy to find a quality decent burger joint in Slough but this place topps it off. Burgers very well done and the quality is A* only got round to visiting this week and i must say the place is 10/10. Will be back very soon!"
• "Ordered take away. The food was hot the chips very nice the sauce and everything was nice. However the beef was so overcooked i was not able to eat. Big shame as the rest was really nice. Ended up eating the chips only"
• "The angus burger is nice but they always forget parts of your order when you order take away. Make sure you double check before leaving the store as it has happened one too many times now smh ruined my cheat day"
• "It's happened two times in a row now. They OVERCOOK the beef! Come on guys, it's like chewing leather! Asked very clearly and politely not to overcook the beef but they STILL did it anyway. Ruined £20 of our meal. I doubt I will buy again from here."