Sainsbury's Reviews Summary

Store Layout and Accessibility

Pros:

• "The Sainsbury's on Leicester ring road is the biggest l have ever seen."
• "Spacious shopping with a great range of products from homewares, clothing to tech."
• "Loads of parking, generous sized parking spaces, perfect sized store."
• "Fully wheelchair accessible, clean, and tidy."
• "The store is airy and you don't feel rushed or overpowered by too many other customers."
• "Very spacious store with good layout."
• "The store is well laid out with wide aisles and a wide selection of all types of cuisine, homeward products, clothes and all other daily items you want in your local supermarket."

Cons:

• "The only aisle it lacks in would be the home baking and ingredients aisle."
• "The shelves aren't always replenished as quickly as other stores, e.g. Fosse Park."
• "Given the size of the place, there's no such thing as a quick shop..."
• "We visited this store regularly but since the changes and introduction of Argos the layout for customers in the non-grocery end of the store is no longer easy to negotiate."
• "The aisles were blocked with staff and their big trolleys."
• "Sainsburys is large supermarket chain offering less and less stock with empty spaces on there shelves."

Customer Service

Pros:

• "Friendly and helpful staff who appear happy and always have a smile."
• "Very helpful staff and as we went first thing in the morning so my granddaughter could experience shopping the shop had few shopper."
• "Staff all seemed happy and helpful."
• "Staff always helpful and very polite."
• "Staff seem nice and friendly too."
• "Staff are very timely and helpful."
• "The staff are always helpful and courteous.... and that includes the Security Team!"

Cons:

• "I visited this branch and I was very unpleased with how the staff treated me."
• "Female at the check out stopped the entire scanning process to dedicate her time to unfolding vouchers in her till and there was quite a bunch of them."
• "The staff at this store are completely incompetent."
• "Come to this store daily, only to find out that Mrs Moody (the witch with the pointy nose) at the front door has gone 'Power' hungry, discriminates and refuses to let people in - only one person per group."
• "Had issues with an abrupt and rude member of staff."
• "Terrible store and horrible staff. Avoid this store....."
• "Some Staff were unprofessional and lazy!"

Pricing and Value

Pros:

• "Also their petrol is always 10p cheaper than any were else."
• "You can get almost everything that you need here, at reasonable prices."
• "Visited Sainsbury yesterday because it has an Argos outlet within it... Felt somewhat chuffed with my discovery on the price difference."
• "Good prices for quality products."
• "The prices are always reasonable and they have the best reductions out of the supermarkets."

Cons:

• "The fruit at Sainsbury's have always been a bit iffy in my opinion."
• "I've noticed of the last 4 months the prices are really getting expensive to shop at Sainsbury's."
• "Change a lot in 2022 price wise bit expensive now all stuff price gone up."
• "Over priced on many things... Good selection of produce."
• "Shame that when offers are on for petrol discounts that they're tighter than a ducks ar*e and disclude spirits."

Cafe and Food Services

Pros:

• "Awesome food, tasty Full English breakfast, perfect fried egg with running yolk, big flat mushroom, items could be replaced for dietary choices."
• "The cafe has a good selection on the menu, and it's kept very clean and tidy, as are the toilets."
• "We use the cafe often and have never been disappointed with our choice of meals and drinks, all served in a timely fashion and with a smile."
• "Visited the Sainsburys cafe and had a lovely experience regarding the food and service."
• "The excellent cafe is now open and well worth a visit for coffee and cakes."

Cons:

• "Tables were not cleared, when they eventually were they were not wiped down leaving spillages."
• "There is only one word that I can use to describe the cafe in this store and that's APPALLING."
• "Toast buttered by them, arrives cold and soggy."
• "Not more stars as let down by cafe greatly. My husband had breakfast which looked good. I ordered toast which was partly done and very floppy....buttered for me which I would prefer to do myself."
• "Scrambled egg arrives like a chopped up omelette."
• "Took my family to the cafe for dinner... both the jacket potatoes were cold, the cheese would not even melt."
• "Incredibly disappointing cafe. Incredibly long wait."

Parking and Accessibility

Pros:

• "There is a huge area of free car parking space adjacent to the supermarket and the fuel station with its vehicle wash."
• "Huge Sainsbury's and so easy to get to, loads of parking."
• "Good parking."
• "Free spacious parking available for all."
• "It has a large free customer parking which is great and can always find parking even at busy times."
• "Big Car Park. Even has electric charging."
• "Many free disabled parking spaces close to the main door, and trolley bays close by too."

Cons:

• "Absolutely disgraceful yesterday around 19.15 pm. Car park so icy, and no sand thrown."
• "Only at petrol station, the diesel pump 1 handle leaks badly."
• "THIS SAINSBURY FORECOURT DOES NOT CARE ABOUT SAFETY FOR DRIVERS ON THE ROAD."