TGI Fridays - Birmingham Hagley Road Reviews Summary

Service

Pros:

• "However, we had a lovely waiter, who took the time out to explain everything to us."
• "Our server was lovely and made the experience really relaxed there."
• "Yewande made sure we had at least 4 cocktails each before we left and also made a way to get us a discount for the service."
• "I cannot fault the server. He was attentive and courteous, trying his best to help us any way he could."
• "Robyn is a real credit to the team and made us feel so welcome."
• "Josh was our server and did absolutely fantastic considering there was 24 of us to serve & sort bills for!"
• "Chloe was very welcoming and kind"

Cons:

• "Very slow service. Food OK when it came. Most deserts on the menu not available."
• "Service was reeaaallly slow, like 30 minutes to get our drinks order taken once seated."
• "The food waitresses were terrible. Barely busy."
• "Well where shall I start, getting served at the bar, poor service stood waiting to be served a drink for over 10 mins even though the bar was empty."
• "Waited 20 minutes at the front to be seated."
• "The lady who was serving us kept disappearing so we were constantly wondering when will she come back??"
• "TGI FRIDAYS waitress/representatives are not organised and will have you waiting for hours before you even eat."

Food Quality

Pros:

• "Food was great and good price."
• "Food was great and again - Josh fantastic!"
• "Meal was great, busy as usual."
• "The food was amazing I had the ultimate cheese burger followed by the honeycomb cheesecake."
• "The chicken tacos were delicious."
• "The food tastsed great and portion size was big."
• "The ribs were just amazing with the sauce and I just LOVED it so much!"

Cons:

• "The food was awful, cold and burnt."
• "Meals was so small and expensive our bill came to 167 pound for 4 people was just disgusting prices and disgusting service."
• "The ribs were burned to a char, the chips were tasteless, and the Jack Daniel’s must have been running low that day because I would barely think the chicken had grazed the sauce, let alone been glazed with it."
• "The sweet potato chips were hard on the outside so couldn’t give them to my baby."
• "The taste of the food was mediocre, i should of went to the chip shop instead."
• "Food was quiet poor considering the cost of it pasta was like rubber"
• "The Quesedilla was terrible with very little filling"

Atmosphere

Pros:

• "Great place and atmosphere."
• "Nice and clean with a good atmosphere."
• "It always had a vibrant feel."
• "The restaurant has a lively atmosphere which is perfect for family and friends."
• "Food and atmosphere is great."
• "A really nice restaurant with great American and Mexican styled food in a great diner setting with various sports and activity themed memorabilia."
• "Lovely place. Lots of wall coverings that give the all American feel"

Cons:

• "Avoid this restaurant at all costs, it really isn't worth it."
• "Biggest waste of eighty pounds for two ever spent."
• "the worst £90 I spent and will never go back."
• "Will never ever be returning to tgi Fridays."
• "I wouldn’t never eat in TGI’s ever again! Not after our last visit, it was the worst experience ever in a restaurant."
• "Food is no where near the standard it used to be."
• "This place is a joke."