Address: Walderslade Rd, Princes Ave, Chatham ME5 7PQ, United Kingdom
Phone: +441634684936
Rating: 4.0
based on 155 reviews.
Store Layout
Pros:
"The aisles are wide and well-organized, making it easy to navigate through the store."
"One of the notable aspects of this Morrisons location is its spacious layout."
"It's nice place to have a wonder around as well."
Cons:
"I found the entire layout of the store to be confusing...there was no feng shui."
"Too small for starters with narrow aisles."
"It still feels claustrophobic in the aisles although the layout is slightly better but being a smaller store do you really need an aisle with clothing/home?"
"The new counters are very nice but can’t find things easily with new layout."
"They are revamping the store and now I can't find anything without walking around the place."
"The store itself is having a move around, so things are all over the place!!"
"Pokey, needs to be enlarged & is desperate of an overhaul."
Staff and Service
Pros:
"The staff were really friendly and helpful."
"Great staff. Pleasant welcome at door."
"Staff are helpful, polite, and professional."
"Staff are generally friendly and helpful though."
"What impressed me the most during my visit was the exceptional customer service."
"Good selection of fresh fruit and vegetables, good fresh fish and meat counter, in-store fresh bakery, friendly staff whats not to like. Parking is always easy."
"Use Morrisons Princes park regularly, especially fresh Meat counter, that team are the best, fantastic service, they always go the extra mile. Brilliant thank you."
Cons:
"Some workers sit on their phones and take a good 5 minutes to come to the till to help."
"Also staff can be quite rude and miserable at times."
"Not all but a lot of the staff don't seem to care anymore."
"The staff here are visibly overworked as the store is clearly understaffed."
"Miserable staff no help at all. Avoid if possible."
Product Range and Availability
Pros:
"Morrisons in Chatham offers an extensive range of high-quality products."
"The shelves were well stocked and I was able to get all of my shopping."
"Good value for money on lots of products."
"High quality for great prices."
"Good choice, good quality, good value for money."
Cons:
"Really bad for vegetarian food. Much bigger range in other stores. Otherwise not bad but again limited range for frozen food."
"Starting to use other super markets now or bigger morrisons stores as food shelves empty Sometimes for days, no chance of getting cooked food after 5 all sold out or the staff cant be bothered and want to clean up its almost like a family run affair joke."
"Lots of products have very short sell by dates so didn't buy them ..disappointed with choice and prices seem to have risen..will be changing my supermarket."
"Went in at 7am this morning shelves empty, brand new counters at back of store no one serving no stock available."
"Shelves are not always stocked as regularly as they should be."
"Fresh produce is not fresh but old to the touch and look."
"Lack of choice, too much own brand, long check out queues, not enough staff and the whole store just needs a kick up the ...."
Facilities and Convenience
Pros:
"Today's shopping trip was enjoyable for several reasons, easy parking and being able to purchase all the items on our shopping list."
"The Morrisons in Chatham offers convenient facilities such as a pharmacy, ATM machines, and a café."
"Parking was also hassle-free, with ample space available, making it convenient for customers to access the store."
"Small so ideal in between main weekly shops. Pharmacy open every day. Friendly staff. Handy customer service. Bus stop right outside, ample car parking."
"Love this Morrisons branch has everything you need great staff excellent parking and a petrol station and never have to wait too long at checkout or in the petrol station."
"Morrisons also gives points if you have a reward card and parking is free."
Cons:
"The wait for the pharmacy for an otc item was about 40mins... prescriptions are just as slow."
"There are always puddles of water on the floor from the freezers leaking."
"Fridges and freezers are always leaking over the floor."
"Poor. There is water all the floors in the Isles where the fridges are not working properly. This is a serious health and safety risk."
"Did not feel safe in store, little precautions taken for preventing the spread of COVID and customers not wearing masks - I won't be in a hurry to return."
"Mother & toddler car spaces used by anyone, cars park wherever they please, seriously understaffed."
"Car park had no lighting and in my opinion was dangerous."