Premier Laser & Skin Clinic Clapham Reviews Summary

Staff and Practitioners

Pros:

• "Hala is amazing, so lovely and quick with treatments!"
• "Rubi is my beautiful practitioner she was amazing, very perlite and gentle."
• "Therapists like Nina are hard to find and Premier Laser is very lucky to have such asset."
• "I've always ask for the same person every time her name is Jana who I find always professional and knows exactly what she is doing."
• "Most recently I am really impressed with Agnieshka who was gentle and analysed my hair situation professionally."
• "Nadine, who was excellent and really informative."
• "The lovely Rochan put me at such ease and installed such faith that i immediately booked a course with her."

Cons:

• "I haven't been impressed with the service I have received thus far."
• "The level of service is not personal and the beauticians seem rushed."
• "She did not listen to the customer's complains and gave me blisters and marked skin in return."
• "One of the trained technicians openly in front of other members of staff and a customer basically said to me I can see you have sun damage and no amount of laser treatment wouldn’t be worthwhile."
• "The practitioner seemed actively hostile towards me."
• "As soon I got into the room she confronted me about complaining and argued with me that it doesn’t matter how long the treatment is, it’s all the same."
• "Reception staff aren’t friendly."

Clinic and Environment

Pros:

• "Brilliant clinic. Excellently located nearby to Clapham Common tube station."
• "The clinic is modern, clean and everyone is friendly and welcoming."
• "Nice clean bright environment."
• "The clinic is clean, professional and the staff are really friendly."
• "The premises are immaculate and the front of house Georgia was extremely helpful in booking my appointment."
• "Very clean and a relaxing spa-like atmosphere."
• "The clinic itself is extremely clean and well equipped."

Cons:

• "After 2 dermapen sessions I was left with huge enlarged pores, worsened scars and a damaged skin barrier."
• "I came away with blisters on my armpits."
• "I regret buying a package deal because the quality of the treatment was awful and my hands were tied because I was unable to get a refund."
• "The treatment only made my face worse despite me following their instructions after the therapy."
• "Results are really poor, would not recommend."
• "I felt completely dehumanised."
• "If you are transgender or support transgender people do not go here!"

Treatment and Results

Pros:

• "Looking forward to starting me course and being hair free and confident!"
• "I had a great skin consultation here and I’m looking forward to the results."
• "Very professional and friendly consultants as well, who know how to make the treatment painless but very effective at the same time."
• "After just the first session my hair is basically no longer growing!"
• "now my skin looks like a new person’s!"
• "I am happy to say I have had my first treatment and can honestly say I felt hardly any discomfort - the laser nurse was very friendly and I can already see results :)"
• "My scar already looks like its faded after 1 session with the Ipixel scar laser removal 😁"