The Crossing Reviews Summary

Category: Pub Burton-on-Trent

Address: 50 High St, Burton-on-Trent, DE14 1JS, United Kingdom

Phone: +441283529902

Rating: 4.3
based on 120 reviews.

Food Quality

Pros:

  • "Among the pizzas I probably like the Catalana the best, also the red fish wrap is delicious."
  • "The burger was good, but the fish and chips was very good."
  • "Food was amazing as I didn't expect it to be so succulent,,staff are very pleasant and helpful."
  • "The food is beautiful and well priced."
  • "The Jockeys Whips (Chips) were to die for I had the dirty chicken wrap unbelievably tasty."
  • "Absolutely amazing food. Great quality."
  • "The lamb was mouthwatering and mash with carrots tasty."

Cons:

  • "The roast beef was overcooked too."
  • "Had the baked fish, flavour was good, but thin small portion of fish which was overcooked."
  • "The food itself was very hit and miss with 5 out of the 8 orders being overcooked and unable to be enjoyed and some were left uneaten."
  • "Steak pie was only half full and consisted of more potatoes and bit of steak."
  • "Food was cold and poor quality for the price."
  • "The steak was too cooked for medium rare and the chips didn't feel fresh."
  • "The food arrived almost instantly as we sat down at our table which seems great, however it meant most of our dishes had been sat keeping warm which led them to being dry, rubbery and tasteless."

Service

Pros:

  • "Very friendly helpful staff with great range of directions."
  • "Super friendly staff, they always try to do their best to keep you happy here."
  • "Staff lovely & friendly."
  • "Prompt, friendly, informative service."
  • "The service from the staff was fantastic all night, and the free bottle of Prosecco for my mum with it being her birthday was a very kind gesture and a nice touch."
  • "Staff extremely friendly and attentive to our dogs, Dexter & Russell."
  • "The lady serving Zia (seemed like she was on her own in the dining area) was fantastic, she ran round and was very friendly and helpful."

Cons:

  • "1st Meal out since the last lockdown, disappointing, the staff were lovely friendly and accommodating but the meal was very disappointing."
  • "Arrived at 6:15 on a Friday evening, by 6:35 still not been served, 5 staff milling about but all seemed more interested in serving just one table."
  • "We were finally shown to our table but had to wait for our food to arrive - after about half an hour of us being seated the waitress came over to ask us if we wanted to place an order despite us already preordering."
  • "The service was awful - they didn’t clean the table following the meal nor did they ask if everything was ok/if we wanted another drink."
  • "AWFUL! The service was ridiculously slow although the restaurant was not busy at all with only a few tables in use."
  • "Staff are a bit slow on the uptake."
  • "Half the mains were unavailable.. not a good start. Service very slow and all over the place, asked if we wanted to pay before we'd even ordered!!"

Atmosphere & Decor

Pros:

  • "Nice place with a good atmosphere."
  • "Also love the decor and atmosphere."
  • "It looks great inside and out."
  • "The interior is so pleasant; shabby chic and comfortable with light background music."
  • "The interior design is stylish and arty."
  • "This is a great place with a wonderful atmosphere, the setting is wonderful and they have there own car park."
  • "What a find! Great pub! Eclectic crazy decor. Superb menu. Great drink selection and most of all brilliant staff!"

Cons:

  • "A dark. A little sparse."
  • "The dining experience was completely spoilt by a table of young people who were playing a very noisy game that should have taken place in the bar area."
  • "Bar was sticky and the pub smelt awful as soon as you went in."
  • "Good decor spoilt by numerous signs warning customers to register their cars for parking or risk heavy penalties."
  • "First impression was quite good but looking closer at the furniture it was well worn or in other words worn out."
  • "All that made this venue amazing had been stripped so we left."
  • "Rubbish pint of beer .. dirty glasses."

Value for Money

Pros:

  • "Good range of ales."
  • "Lunch menu was exceptionally good value."
  • "The food we enjoyed was well worth the cost."
  • "For pub grub, it was really good value and quality."
  • "Lunch menu was exceptionally good value, and the food was really tasty, with good vegan options."
  • "Lovely food at reasonable prices and pleasant surroundings."
  • "Lovely staff, great rustic food at reasonable prices, interesting decor and furnishings."

Cons:

  • "Also got charged £1 for soda water 😳"
  • "Ok place to go for a few beers on a night out, very overpriced and beer not always that good."
  • "Very disappointing would not recommend either of these dishes for 40.59 you could get a lot better for value."
  • "For the cost of the beer i expect better quality than that I was served today."
  • "Beavertown Neck Oil was £6.20 a pint which is an obscene price for Burton."
  • "A lot more expensive than other local pubs."
  • "3 stars as expensive for food and drinks compared to other pubs in the area while not really offering anything different."

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