Minshull’s Garden Centre Ltd. Reviews Summary

Customer Service

Pros:

• "Staff are friendly and will help you where they can."
• "Very pleasant and helpful staff."
• "Staff are always there when you need them and nothing is too much trouble for them."
• "Staff are polite and professional too, offering good advice when asked."
• "Lovely friendly staff."
• "The staff are friendly, the shops are reasonable too."
• "We were warmly received by courteous and friendly staff who provided an excellent and most helpful service."

Cons:

• "Absolutely terrible customer service."
• "Whilst ordering the lady was so rude her attitude was disgusting she slammed the plates on the table."
• "Her reply was quote 'IM JUST TRYING TO GET THE QUEUE DOWN.' What am I, INVISIBLE 😡"
• "Staff really rude. I know it's difficult times for us all but come on we as customer's are paying your wages please have a bit of respect we are in this together."
• "I have never spoken to a member of the public the way I was spoken too by a member of staff at the till here in the garden centre."
• "The cafe itself is the biggest let down to the establishment there is, my experience was almost laughable."
• "AVOID! Very rude! Children not welcome!"

Cafe and Food Quality

Pros:

• "Excellent breakfast, best in cheshire very reasonable."
• "Food in the cafe is great although a little expensive."
• "The food shop is full of great veg, meats, preserves and many other delicious foods."
• "Always great selection! Love the cafe, wandering around the garden center, finding gifts, stopping at the butchers."
• "The farm shop and cafe are absolutely incredible, with lots of tasty treats to be had."
• "The food was fresh and just delicious!"
• "The food is all homemade and you can't go wrong with whatever you order."

Cons:

• "Ordered the very expensive large breakfast @£9.99 and specifically asked for runny eggs, anyway of course they came like they had been cooked last week."
• "Went for breakfast today, in the cafe there were quite a few wasps one went in our coffee and I was stung by one."
• "I dined in the cafe but wasn't impressed. The food portion sizes were not good so the value for money aspect went out the window."
• "It was also £1.60 for a 300ml can of coke, that is just way too much."
• "The food was terrible. My toasty was cold and tasteless with rubbery cheese."
• "We visited just to have breakfast so my poor experience is based only the meal we ordered. My wife and I both had the full English. The bacon could be snapped in half. The black pudding was dry and inedible."
• "Had egg/bacon open sandwich at £7.99, it was awful, 1 thick piece of bread, with tasteless egg and rock hard bacon,a bit of salad and coleslaw. I was very disappointed with it."

Shop and Product Selection

Pros:

• "As usual well stocked with all the stuff you don't need or want as well as the stuff you do want."
• "A lovely garden shop selling varied garden ornaments, cards, home made jams and pickles."
• "Always nice and neat, staff are polite and a good selection of products."
• "Great place to shop for meat too!"
• "Good value for money on most things and they usually have what I'm looking for when I go there."
• "Well stocked Family run garden centre."
• "Excellent range of plants & gardening equipment which was all reasonably priced."

Cons:

• "Everything is a bit on the expensive side and just lately, seem to be selling a lot of (overpriced) tat."
• "Half of the garden centre was empty, with no products."
• "Didn't have any of the items that I wanted, which were basic gardening tools and only a limited range of plant feed."
• "Disappointing plants half dead and dry."
• "The whole place is very dated and where there was doors left open into staff areas you could see cluttered with old stock."
• "A lot of the items they did have were expensive."
• "Prices have well and truly gone up. Had vegan lemon drizzle ….. lacked drizzle lacked Lemon, rubbery and vile."