Slug & Lettuce - Sutton Coldfield Reviews Summary

Service and Staff

Pros:

• "The staff were extremely polite and attentive which made our experience even more special."
• "Amazing service from Pete and Sinead at Slug & Lettuce Sutton Coldfield! Attended for my friends birthday and they gave her the VIP treatment!"
• "The staff were all really friendly and helpful."
• "Staff are so friendly and Attentive, Nothing was too much trouble!"
• "Jorja was lovely and so helpful!"
• "Georgia was amazing! She looked after our group fantastically!"
• "Pete served us at bottomless brunch for my friends 50th birthday. He was so lovely and attentive."

Cons:

• "Come here often, it is with disappointment that I have to rate a 1 star because of the last two visits."
• "Also no toilet paper in the disabled toilet, a very disappointing experience."
• "It took female member of staff who had just started her shift to take it away and clean our table."
• "Unfortunately, the drinks and food wasn't delivered, we had to go ask at the bar half an hour after drinks were ordered to find drinks sat on bar."
• "Had to wait for one to finish writing something on her phone before I was served."
• "Took half an hour for the food to arrive despite only about seven other people in the place."

Food and Drinks

Pros:

• "The cocktails were lovely, didn’t skimp on the alcohol!"
• "The atmosphere was chilled and had good music throughout our meal."
• "Food was gorgeous and drinks were flowing plentiful."
• "There's a wide range of drinks especially cocktails as there's an amazing 2 for 1 offer."
• "Some drinks were BOGOF including cool ones with giant haribo in."
• "The food was lovely and the cocktails amazing."
• "The food, Drinks and Service was absolutely Amazing!!"
• "The Sandwiches were a bit of a let down but the scones and cakes were delicious!"
• "Had southern fried chicken with bacon cheese and fries and soft drink each and it was delicious."
• "A great place to drink 🍾 and the dessert were yummy 😋."

Cons:

• "Ordered food to receive only a child's portion of food that I was stunned at."
• "When questioning the waitress on why the food was missing,she stated that s&l are changing their menu so you only receive small plates rather than main menu yet we are paying full price."
• "Slug & Lettuce is a very good bar and the staff are so friendly, the only downside is the music on the weekends is a bit too loud."
• "It's very expensive too."
• "The thai red curry had been given with over cooked cauliflower and no rice."
• "Nachos was so bland, only put cheese, guacamole and salsa none of the jalepenos and peppers as mentioned on the menu."
• "Floor was so sticky too, absolutely disappointed as this S&L was not to standard as others we had been to."
• "The food was OK I'd say averag'ish I had the rubern burger which was nice but lacking in portion size with the brisket and sauce on the burger also the chips were slightly disappointing."
• "Went into this place today and spent 45 minutes with a tray of dirty glasses and used blue paper roll on our table."
• "The only reason you are getting 2 star is the drinks were nice but other than that, it was a let down."

Ambiance and Decor

Pros:

• "It was quieter than I expected but there was a good atmosphere and lots of seating for a wide variety of people."
• "The atmosphere was great, good music with lots of people up dancing."
• "Beautiful venue with lovely staff and great cocktails!"
• "I was thoroughly impressed by both the cocktails and food."
• "My colleagues and I had a lovely night, and the music was amazing 😁"
• "Really nicely kitted out but the picture frames on the way to the toilets were smashed."

Cons:

• "It has a new owner & can't you tell, as soon as you walk in totally different decor. I'm not sure I liked it, more of a London cocktail bar than a Sutton Coldfield pup. Not for me, a photo booth in the corner big lights & mirrors."
• "The toilets were absolutely vile, no toilet roll in most of the cubicles and not a single drop of soap in any of the dispensers."
• "Went into this place today and spent 45 minutes with a tray of dirty glasses and used blue paper roll on our table."
• "The waitresses had a problem with knowing the food on the menu, I didn’t get a receipt, the food didn’t looked like on the picture and the two main ingredients were missing which is quite unacceptable."
• "Walked in to the well signed and easy to understand entrance area to be greeted by a lovely young lad, quite tall, I’ve been many times and received the same wonderful service and I think I remember his name to be Oliver."
• "Popped in for a quick bite on a Sunday. My shoes were sticking to the ground within minutes."