Yeomans Toyota Worthing Reviews Summary

Customer Service and Staff Attitude

Pros:

• "A massive thank you to Michael Trzepizur, who managed the purchase and delivery of our new Toyota perfectly."
• "Recently purchased a pre-owned Rav4 from Yeomans Worthing and found the overall experience quick, easy."
• "An excellent service from Denis Krawczyk received when part exchanged and purchased my car."
• "A special thank you to Alex and the team. On two occasions my client, her mother and I came in to discuss/choose a mobility car."
• "I couldn’t be happier with the service I received. Nothing was too much trouble."
• "Purchased a used Yaris last week through Lisa. She was very helpful in guiding us through the process."
• "I would like to thank Lisa Ford for all her help in buying our Rav4. She was very natural and straightforward."
• "I dealt with Lisa Ford and honestly I couldn't be happier with the service that I've received."

Cons:

• "Aftersales service is terrible, and their systems don't work - they let you book a service, but then refuse to honour the date/time."
• "What seemed wrong was the £400 for the back seat belt - apparently it didn't 'return' correctly. It took me five minutes at home to adjust the angle of the feeder unit so it returned perfectly."
• "Awful service and didn't even bother to wash the car which is standard don't go here for a service they will rip you off."
• "Terrible experience here. They were the last people to fit my new headlamps which stopped working shortly after!!"
• "Very unprofessional. Total waste of time and effort. Have made 4 calls since 11 am this hoping to view and test drive a Verso."
• "Shady, borderline scammers is how I describe this stealership, their actions have led to the immobilisation of my car, costing me time and money."
• "I am looking to buy a new car and pass the garage daily for the last eight weeks and popped in today to see the range the have? well stood looking around whilst the sales people sat at their computers totally ignoring me."

Quality of Cars and Servicing

Pros:

• "Cars are fine, but highly recommend you buy from a better dealership."
• "Just bought my first Toyota: really good experience with salesman Rob who was really helpful setting up 2 test drives and helping me choose the final car."
• "Purchased new RAV4 from Yeomans Toyota. Delighted with the car."
• "I only went in for a service for my Mother’s Auris and I got looking at some of the Aygos (specifically the bi-tone Magenta Fizz colour, so snazzy)."
• "This is my first week with my new Toyota Yaris Hybrid Excel 1.5. What a fantastic experience."
• "Very happy with the service received. Have used Toyota Worthing for MOT and servicing after purchasing Yaris 10 years ago."
• "A really great experience! They found the fault with our Rav4 that a previous garage couldn't identify."

Cons:

• "This year, to get my Yaris through it's MOT would have cost me £700, nearly £400 of which was to replace a back seat belt, and there was another £1000 or recommended work."
• "Third Toyota, second servicing at Worthing centre, second (third) disappointment. They tell you anything to please you but don't deliver customer care."
• "I've been a customer for good 16+, no issues with the cars, until I purchased a new one, my sat Nov don't work properly, usb on random always go back to number 1, and different music all the time, speedo symbol on dash tell you what speed limit is, is tells you all different to what the speed limits are..sat nav doesn't know what it's left and right is... All I get told is up date needed.. I have. 4 and guest what, no charge..."
• "Was looking for a pre-owned Toyota hybrid Yaris. After much trawling around various websites, found a vehicle that we liked in the Worthing dealership."