Rose Morris Reviews Summary

Customer Service

Pros:

• "I highly recommend Rose Morris for their professionalism and customer service."
• "The staff are incredibly knowledgeable and helpful which made deciding which guitar to buy much less stressful of an experience."
• "Honestly couldn't ask for more from their services, simply superb."
• "The staff are incredibly knowledgeable and friendly and the after sales service is also fantastic."
• "Unreal customer service!"
• "AMAZING customer service!"
• "The staff at Rose Morris were extremely helpful and knowledgeable."

Cons:

• "One of the workers was the most condescending, rude people I’ve seen at a music shop."

Product Range and Quality

Pros:

• "Great selection of instruments."
• "Good shop with lots of variety!"
• "They have a great collection of guitars and accessories."
• "Great collection of Taylor’s."
• "Kawai acoustic and digital pianos are excellent instruments."
• "Really great Guitar shop with a range of instruments from popular to lesser known brands."
• "Good stock of left handed Taylors too which is great to see!"

Cons:

• "Had a slight issue with the stool: it was a bit dented as the box had been damaged in transit."

Staff Expertise and Friendliness

Pros:

• "Camilo from Rose Morris was a total gentleman and excellent knowledge of the Taylor range."
• "David is extremely knowledgeable, not only of the Kawai range but he had an insanely detailed understanding of all their competitors products past and present."
• "Mike was very friendly and very knowledgeable helping me to make an informed decision on what guitar to settle on."
• "The staff were incredibly friendly and supportive particularly Mike who was very informative on which Taylor Guitar would be best."
• "Confident, enthusiastic, funny staff that love music and want people to love their instruments."
• "The staff clearly had expertise and knew what they were doing."
• "Staff were fantastic and knowledgeable."

Cons: