Address: 54 Artillery Ln, London, E1 7LS, United Kingdom
Phone: +442072478081
Rating: 4.9
based on 159 reviews.
Quality of Service
Pros:
"They are all fab - clean, good value for money and they use top products in your hair."
"I LOVE this salon! You’re treated like royalty and always offered a glass of bubbles- such a nice touch."
"The salon is light, clean and chic, the staff professional, welcoming and friendly."
"Been to BDE a couple of times now and have been very pleased with the results. The staff is very nice and professional and they really manage to do your hair in 30 mins which is impressive!"
"The stylists are so friendly and welcoming."
"I’ve just come away from an appointment with Lou feeling amazing."
"Both SJ and Lucas have been excellent giving me a range of blow dry's from glamorous to boho chic."
Cons:
"More recently v bad vibe from staff as walked passed."
"The people are just not adequately trained in hair styling - even the pictures online of their 8-9 styles they are not able to create."
"I look different every time I have gone even-though I asked for the same picture."
"This was the worst experience I’ve ever had. They were 20 minutes late starting my appointment and my hair looked like a 5 year old did it after it was done."
"I have heard too many times from clients that the app has failed or they turn up for an appointment but they were not logged in to the system."
"They also turned away someone who had a reservation that the failed to put in the system. Very bad customer service."
"Went here once and had totally pointless blow dry on mixed race hair which fell out that evening."
Stylist Expertise
Pros:
"Marianna styled my hair perfectly."
"Ella was fabulous. I tried out Blow Dry Express for the first time and was incredibly happy with the results."
"Ana gave me the best blow dry at short notice and within 40 mins."
"The lady who did my hair, beautiful SJ, was a pure joy and incredibly pleasant and fun."
"Andrea always makes my hair look amazing."
"Loredana is amazing! I showed her a few photo ideas and she knew just what to do."
"Andrea is a warm, sweet Italian man who did a great job listening to my needs and did a great job, all in 30 minutes."
Cons:
"I have been going to this specific salon for years and thought their dressers were good but last time I went there was a guy who was a new hire I guess and he cut my hair so bad."
"I liked my hair I didn’t love it and wanted to ask for an adjustment but felt I couldn’t since I was already feeling the pressure of the other lady."
"Francesca is an absolute top stylist. She is the heart of this place. However, I feel that the owners need to invest more to ensure that the staff is better equipped."
Convenience and Accessibility
Pros:
"Another great thing about this place is that opens at 7 am which makes it so convenient for working people."
"Great salon, nice atmosphere and affordable in the middle of the City."
"Also, for London City, the rates are very reasonable."
"Great little place to get a 30 minute blow dry in London."
"What a great find! Convenient location near work."
"This shop is the only place to go in the City for a fabulous blow-dry for little cost!"
"Absolutely love this place, it’s the only brand I go to get my hair done either cut or blowdry the staff there is so good."
Cons:
"It is definitely not worth the £27+ and I just always leaving feeling a bit embarrassed about the hair I just got."
Customer Experience
Pros:
"Can certainly recommend and will definitely return!"
"I will be happy to always come back!"
"I had a wonderful experience at Blow Dry Express on Artillery Lane in London."
"I highly recommend the salon and I would like to thank Andrea for always taking care of my hair."
"I will definitely be returning to Blow Dry Express and thoroughly recommend the salon to you if you are in the area."
"Completely recommend and will definitely use again when in London."
"Highly recommend!"
Cons:
"This was the worst experience I’ve ever had. They were 20 minutes late starting my appointment and my hair looked like a 5 year old did it after it was done."