Trade Price Vans Ltd Reviews Summary

Customer Service

Pros:

• "They were so helpful and went above and beyond for us."
• "Would recommend Trade Price Vans to anyone. Thank you Spencer and Andy."
• "Really helpful very good customer service Spencer was very helpful I will be going back to have it serviced and maintained with them."
• "Such great customer service from start to finish of buying my first transit van."
• "The staff was friendly, everything explained in laymen's terms and any problems were resolved ASAP, I cannot fault them for anything and highly recommend them. I give them 10/10."
• "The guys were brilliant through out."
• "The customer sales we're outstanding. Polite, friendly and extremely helpful in every way possible."

Cons:

• "Peters attitude is disgusting and he did not have a clue about the vehicle he was selling the lack of knowledge he demonstrated was laughable."
• "BEWARE EXTREMELY BAD DEALER! I recently purchased a Mercedes Sprinter from here to find out within 24hrs that the steering rack is damaged, front suspension damaged and the oil was overfilled by 1.5L causing huge problems with the vehicle, also both front tyres bald on the inside."
• "The repair work which Peter arranged was shocking, a poorly reconditioned steering rack which was incorrectly fitted to the vehicle which then broke after 4 days of the repair being carried out."

Vehicle Quality

Pros:

• "so pleased with the van was every think they said it was OVER THE MOON the most honest car/van dealers iv ever come a crossed 10 out of 10."
• "Just recently purchased a 2 year old transit custom on finance from trade price vans and couldn’t be happier. Had excellent customer service from Andy and the van is great quality for the money."
• "Outstanding service......recently had van troubles but with help from Spencer and Andy we found the right van for me.....friendly and stress free......cant fault them."
• "We are so pleased with the vehicle, it is absolutely spotless."
• "I'm really pleased with my 2017 L3H3 transit which I've had for 6 weeks now and no problems to report whatsoever."
• "Bought a lovely van low miles really clean really pleased with my purchase."
• "All the vans are in top condition for a good price."

Cons:

• "A small issue appeared on pick up which they tried to correct but was assured this will be fixed as soon as part is available."
• "MOT on the van was not genuine and the vehicle was NOT road worthy."

After Sales Support

Pros:

• "Good service from Trade Price Vans. Had a few issues with my van after purchasing but Spencer has been very accommodating at helping me get it sorted out."
• "Any problems, they assist straight away."
• "They got a new key cut and fitted deadlocks for me before I pick it up!"
• "Can highly recommend, friendly and very helpful. Got a brilliant van and a great deal. Nothing was too much trouble."
• "Have used trade price vans for many years now. Pete and his team are very professional and always helpful. After sales service is second to none."
• "Bought a van from these guys last week they are approachable friendly and will always endeavour to do as much as they can so you are happy with your purchase."
• "Brought a Ford transit connect a couple of weeks ago very happy with the van and the service before during and after."

Cons:

• "BEWARE EXTREMELY BAD DEALER! I recently purchased a Mercedes Sprinter from here to find out within 24hrs that the steering rack is damaged, front suspension damaged and the oil was overfilled by 1.5L causing huge problems with the vehicle, also both front tyres bald on the inside."