Jiemao Lashes & Brows | Shoreditch | Lash Lift, Lash Extensions London Reviews Summary

Lash Services

Pros:

• "I’ve had an organic lash lift and tint which I highly recommend if you’re looking for a more natural look."
• "I've tried both natural and 3D and love them both."
• "The organic brow and lash lift is the best I have ever gotten in London."
• "I had the organic lash lift with Tianna and my God!!! Such amazing results."
• "I am so happy with my lash lift! I’ve had this treatment many times before and I must say this has been the best one."
• "I absolutely love my 'new' uplifted lashes."
• "The eyelash extensions are so natural and I don't ever feel them."

Cons:

• "Asked for mega Russian volume lashes... but what I got was more like classics and I wasn’t impressed."
• "I am disappointed in my eyelash extensions, especially given the high price tag."
• "I did not get what I had asked for (really fake) and 50% fell out in less than a week."
• "The day after I got my lashes done I noticed on one side a lot of the lashes had fallen out."
• "They looked fairly messy from the start as well."
• "The eyelashes falling off immediately after application."
• "To be honest the lashes are not that lifted. They are slightly more curved but otherwise I can't see any other difference from before."

Staff and Technicians

Pros:

• "The staff is super friendly and professional and they have done an amazing job to increase safety measures due to the current situation of covid19."
• "I'm a regular customer because I simply love Paula and she always exceeds my expectations."
• "Nikol is an outstanding eyelash technician. Her work is perfection."
• "Salina is knowledgable in her field of lashes and beauty care."
• "The staff are all professional, experienced and friendly."
• "The ladies helping with lash extensions are really kind and professional!"
• "Salina and Robey were great. Very professional and made me feel very comfortable, especially since it was my first time getting lash extensions."

Cons:

• "CON artists! where do i start! this was advertised as HD brow wax, this it certainly was not."
• "So unprofessional and meannnnnnnn would not recommend!"
• "Very dirty salon, the lash technicians chatted to each other constantly."
• "NO NEED TO BE RUDE. THAT SAID EVERYTHING WE NEED TO SEE ABOUT YOUR COMPANY SO THANK YOU."
• "It is a total con at Jiemao with inexperienced staff working here."
• "UNPROFESSIONAL STAFF! Unprofessional or poor quality products."
• "At first they were extremely unhelpful."

Customer Service and Experience

Pros:

• "The booking process is simple and easy-to-do, and Salina + her team are professional, responsive, punctual and super helpful with any questions."
• "I've come here twice for lash extensions and had great experiences."
• "Every time I visit it has been such a personal, tailored service and never ever feels rushed."
• "Great service! I’ve been quite a few times the past year for lash extensions, lifts and brow lamination and the staff are friendly and have always been accommodating to my needs."
• "Been going to Jiemao Lashes for almost a year now and can't recommend them enough!"
• "I’ve been using Jiemao lashes for over a year and a half now and they are brilliant, incredibly professional and always on time."
• "All the technicians who’ve done my lashes have been good."