Power Computing Ltd. Reviews Summary

Build Quality and Components

Pros:

• "We have been extremely impressed by the build quality, price and service."
• "The hardware is of a high standard and I am very pleased with it."
• "The quality of the build appears first class and everything worked as it should."
• "The machine looks amazing ;-), seems to be running quieter and about 10 times faster!"
• "The reliability of the hardware they sell is first class."
• "The machine is very well assembled, with professional touches such as cable ties around the cabling and a nice Powerc decal on the case (which can be removed if you wanted)."
• "Beautiful build, does exactly what I wanted, brilliant!"

Cons:

• "The system took a knock in transit and needed collecting so the courier was booked for next day but failed to turn up."
• "The new PC arrived but sadly Parcel Force had caused damage to the carton and content."
• "Took my laptop here .. it has never worked the same since .. only had a screen replacement."

Customer Service

Pros:

• "Tom linked with my computer online and sorted my problem in a few minutes."
• "Thank you to Steve, Tom & the team at Power Computing!"
• "Their customer service is exceptional, and they only use top-of-the-range components, ensuring that your PC is both powerful and durable."
• "The support I have experienced with Power Computing has been exemplary and I cannot fault the staff for their attitude or work ethic."
• "The people at PowerComputing are very helpful and knowledgeable."
• "The staff who work there are extremely friendly and polite."
• "Incredibly helpful. Direct, honest and very friendly. Would definitely come here again."

Cons:

• "Not helpful, tried to find out if they sell water cooling liquid said no which was fair enough, then asked if she knows where they sell distilled water and she answered halfords etc and I have checked it before and they do not do it."
• "So if you're looking for a traditional show room, then I wouldn't bother, and PowerC should just accept online orders rather than suggesting they have a show room, when they don't."
• "The only reason I am not giving 5 stars is because I had to go twice, the first time I tried my laptop to be assessed it was dealt with over the counter and the problem was not solved."

Price and Value

Pros:

• "I recommend this company and will use them again."
• "The price was also super competitive."
• "The price was fantastic too, only 10% more expensive than buying the parts and assembling myself, and fully installed with Windows and ready to go which is well worth it in my opinion for the time and hassle it saves."
• "The best components, the best price and the best service."
• "You can get cheaper, but in my experience that has meant shoddy parts and zero help with problems."
• "Works perfect, fantastic spec and far better value for money than any 'off the shelf' PC."
• "Cost is very competitive."

Cons:

• "After spending some time configuring some PC's on their website, and comparing them to competitors, I discovered that there were a number of competitors who were around 20% cheaper."
• "Interestingly, when I asked 'I've found the same spec PC from *competitor*, can you price match?', the simple answer was, 'No, we can't beat those prices'."

Delivery and Turnaround

Pros:

• "The machine was built and ready the next day. Two year warranty is a winner too."
• "Ready to collect within a couple of days of order."
• "Delivery was fast and the packaging was taken care of properly not to damage the PC during transport."
• "The delivery service is superb with accurate timed slots."
• "Ordered online out of shop hours on Saturday and it was ready for collection by Tuesday."
• "The PC was delivered on the requested day, very well packed."
• "I ordered on a Tuesday and it arrived on the Friday, well delivered by Parcelforce in a morning slot."

Cons:

• "I lost hours of work three times. My computer turned off and restarted, losing the document that I was working on."