RoadTrip Motorcycle Hire and Tours Reviews Summary

Quality of Bikes

Pros:

• "I hired a lovely BMW GS1200 which was almost new when I took it out."
• "The bike was in perfect condition and a real beaut."
• "The Tiger we rented was impeccably clean and well-maintained."
• "Hired a Multistrada 1260S for the day as an extended test ride in the search for my next bike. The bike was awesome and in immaculate condition."
• "Both bikes were impeccably maintained."
• "Even the smaller 125cc bikes were in fantastic condition."
• "The motorcycle itself was in immaculate condition."

Cons:

• "The bike wasn’t my first choice but I booked late so that’s on me."
• "In the end, they could not rent out as apparently the insurance company doesn't accept 6 points for speeding."
• "Had no problems in the actual hiring of the helmet. However, they refused to take it back despite the fact the damage they alleged i had done, couldn’t have been done."

Customer Service

Pros:

• "Keith and Iain were fantastic in booking, getting set up with the bike, and supporting."
• "Fair price paid and very efficient service with all questions answered quickly."
• "From the booking to picking up the bikes to dropping them off it was an amazing experience."
• "The team at RoadTrip couldn't be more helpful."
• "Keith and Iain do everything possible to make sure your ride is easy to organise and a fantastic experience all round."
• "Iain & Keith are very friendly, and extremely knowledgeable about their stock, and biking in general."
• "They didn’t hesitate to go above and beyond to ensure we would have the best experience."

Cons:

• "This company discriminate a lot, be aware. Maybe if you rent two bikes for a week and spend 2000 you will be accepted. Strange in the 21 century."
• "My first impression online and via email was: all they know is how to say NO to any idea I had."
• "During the booking process, I was reminded countless times to be careful with the bike as a small child."

Value for Money

Pros:

• "Again the service was excellent and price very reasonable."
• "All new bikes no issues at all."
• "Their charges are more than reasonable."
• "I hired a Ducati Panigale 899 for a weeks holiday in Devon. Had a cracking time riding a fabulous machine on some stunning roads."

Cons:

• "As mentioned they’re a fraction more expensive than others."