Caroline Bramley - Prom Dress Shop & Dress Alterations Reviews Summary

Alterations and Customizations

Pros:

• "Caroline has absolutely transformed my wedding dress."
• "The alteration process was simple and easy and my dress looked incredible on actual prom night."
• "Caroline carried out alterations on my daughters wedding dress and she did an amazing job."
• "Cannot recommend Caroline enough, she was really understanding and helpful with all the alteration requests I had for my wedding dress."
• "Caroline is super friendly and knowledgeable. I brought my wedding dress in to be altered - I was nervous because it was far too big but she reassured me it didn't need a huge amount of altering like I thought it might!"
• "I took my wedding dress to Caroline to be altered and she was nothing less than amazing on each visit."
• "I recently collected my wedding dress from Caroline as it required some alterations. Caroline did a fantastic job and I am so happy with the results - the dress now feels like it was made for me."
• "My dress was initially too long, loose and didn't flatter my shape - now it's exactly what I wanted and I can't wait to wear it on my wedding day."

Cons:

• "Completely wasted my time, initial appointment booked and they were limited so it was a wait. Told her my wedding date on the booking form, accepted the appointment, I turned up and was told actually I can’t do anything in time for your wedding."
• "Such a stressful experience! My wedding dress was sent off to a corset ‘expert’ without a single measurement being taken until after work had begun."
• "Ordered 3 bridesmaids dresses which were to be made from scratch. All 3 had a tag which said Island Bridal..? My daughters needed to be taken in at the waist and the sleeves tightened. When we got it back there was something sharp on the liner of the waistband."

Customer Service

Pros:

• "Caroline was so patient, kind and helpful and it was such a lovely relaxed experience."
• "Caroline and her team are amazing at what they do so thoughtful and kind and made my daughter feel so comfortable."
• "Caroline is absolutely amazing! So kind, genuine and reassuring. Her work is faultless and she’s is just so lovely!"
• "Caroline was very warm, welcoming and professional I felt very at ease the entire appointment and she sorted out my dress very quickly."
• "Caroline is quite simply Wonder Woman! She worked her magic and resulted in a wedding dress that really didn’t fit, fitting like a glove!"
• "Caroline was amazing from start to finish we have the dresses in the colour we wanted and all 4 girls are happy with them."
• "Caroline made getting my bridesmaid dresses so enjoyable and stress free! She really is a lovely person who offers great advice and a fantastic selection of dresses to choose from!"
• "Amazing, friendly & personal experience from start to finish. Caroline was always attentive, professional & reliable."

Cons:

• "Such a stressful experience! After being told that my dress didn’t fit, Caroline said she didn’t have the time or fabric to fix it."
• "Her two daughters (while both polite young ladies) wandered in and out of the room while I was being undressed which seemed an unnecessary humiliation!"
• "Ultimately, my mum, mother in law and I had no choice but to patch it up as best we could with 5 days to go while Caroline badgered me over payment."