Address: 180 The Avenue, London, E4 9RD, United Kingdom
Phone: +442085276400
Rating: 4.7
based on 134 reviews.
Reception Service
Pros:
"Very polite and friendly reception staff."
"The reception staff are kind, considerate and discreet (which is refreshing) and I was made to feel very comfortable."
"Visited the Damira Dental Practice in Chingford today for an emergency appointment. The lovely receptionist fitted me in right at the last appointment which I was extremely grateful for."
"Pauline on reception was very helpful and efficient."
"Julie, the receptionist is so helpful and patient."
"the receptionist was so helpful and friendly very good customer service made me feel at ease"
"Receptionists are very helpful and friendly; always a smile."
Cons:
"Time wasting poor service from the receptionist/s."
"The invoice is even more confusing - Husband's invoice has wife's name on it and after 15 min of explaining to the receptionist, she still didn't change it and said this is how we generate invoices."
"I was early and was greeted by the male receptionist yet was then taken into the Dentist which I stopped reiterating that I specifically asked for the hygienist first."
"Unreliable. Booked the morning off of work for a 9 am emergency appointment. Upon arrival I was told the appointment had been cancelled."
"I called to make an appointment, the receptionist told me the practice is understaffed and was not very helpful"
"Unfortunately the receptionists were less friendly. Was ignored for several minutes without any acknowledgement while they did something else."
Dental Care Quality
Pros:
"Been going here years. Cannot recommend damira enough.. superb."
"I required a filing and needed to see the hygienist and both were excellent."
"I had root canal treatment with Dr Paul. I am extremely anxious of the dentist and could not recommend Dr Paul enough."
"Everyone was so friendly from the receptionist to the dentist."
"Sam, my dentist, takes time to explain my options thoroughly and honestly."
"Neha IS NOT A DENTIST SHE IS AN ARTIST"
"Treatment was effective and professional."
Cons:
"Worst experience with composite bonding. Always breaking off and had to get redone 3 times."
"Haven’t had a good experience. People who work there including dentist are not polite neither nice and too expensive for what they offer."
"Never again. Rude and arrogant dentist and nurse."
"Most disgusting service ever!"
"I was persuaded to have what I now believe was unnecessary dental work"
"This young short asian dentist was very opinionated and kept saying please see my point of view, (as if I had a choice lol)."
"She huffed and puffed numerous times when I had to ask her to stop. She didn't take seem to care about the pain she was causing."
Customer Service
Pros:
"the staff are friendly and welcoming"
"service you get is beyond expectations from receptionist to the lovely, kind, caring, professional NEHA"
"The procedures they followed to make sure everyone was safe, when visiting during the pandemic, also made me feel VERY comfortable."
"It is very clean and comfortable inside."
"Really friendly staff and my dentist give you honest advice with options to allow you to make an informed decision on which procedure to have."
"The staff are very professional and efficient."
"The staff here are second to none. They’ve always gone the extra mile to fit me in where they can."
Cons:
"Greedy dental practice taking too many patients and then you have to wait up to 3 weeks even for emergency appointments."
"They told me I need root canal but that I could only have it done privately"
"rude and dishonest... the manager is EXTREMELY rude and patronising"
"However in a recent visit I have found the staff to be rude since becoming a private practice."
"They really ripped me off as the private treatment was exactly the same as on the NHS just an extra £400"
"Booked ultrasonic treatment, but they did some cheaper treatment for my wife."
"WORST DENTIST AROUND! MONEY ORIENTATED AND RUDE."
Cost and Billing
Pros:
"I advised the manager (who was very nice) that she should give me the £30 in cash if necessary and I will sign a receipt to that effect."
"This practice carried out all his needs at a fraction of the price. They were efficient and professional in every way."
"The appointments are always on time."
Cons:
"Hugely expensive bill £120 to stick in one gold inlay."
"The invoice is even more confusing - Husband's invoice has wife's name on it and after 15 min of explaining to the receptionist, she still didn't change it and said this is how we generate invoices."
"They really ripped me off as the private treatment was exactly the same as on the NHS just an extra £400"
"Booked ultrasonic treatment, but they did some cheaper treatment for my wife."