Oakley Court Reviews Summary

Accommodation

Pros:

• "Guest rooms were in two wings off the main building and were quite well appointed."
• "Rooms spacious and very clean with a large comfortable bed."
• "The rooms are clean and tastefully decorated."
• "The rooms are large and comfortable."
• "The rooms were updated and clean and spacious."
• "Rooms are nice, spacious and clean, many complimentary sweets, beverages, chips, and nuts."
• "Our room was lovely, spacious, clean, gorgeous views overlooking the river Thames and bed was very comfy."

Cons:

• "The room a little dated, could do with a bit of paint."
• "Our room is in need of a serious upgrade decor wise."
• "Bedrooms are somewhat dated and need some tlc."
• "The décor in the bedrooms and furniture was slightly disappointing."
• "The bathrooms were dated and the bedrooms very noisy."
• "Our room also smelt VERY musty despite looking clean."
• "The rooms are very dated. Carpets look worn and are coming up from the floor in places."

Service

Pros:

• "The attention to detail and service level second to none."
• "Staff is really welcoming and are very patient whilst you are trying to pose like magenta on the staircase."
• "Restaurant also has great food and good service."
• "The staff will go out of their to make sure you are looked after."
• "Their smiling faces and eagerness to help."
• "The staff ensured a great day for our group and thought of everything in advance."
• "The staff were impeccable, managing to be attentive and unobtrusive at the same time."

Cons:

• "We did NOT pay £550 per night, and £250 on food and drink, to feel like second class citizens."
• "We were made to feel unwanted."
• "Ridiculous new rules, rude staff will keep us away for ever."
• "We headed to the outside terrace for a drink and went to the bar to be curtly told it was table service only."
• "The staff has become so relax with lousy t-shirts and lacklustre attitude."
• "We had to chase service for menus/drinks a few times."
• "The cocktails we had were all premade from a bottle at River House which was disappointing especially for the price."

Food & Dining

Pros:

• "Food is lovely, menu is great albeit small. Sushi was TOP NOTCH!"
• "The tea sandwiches are amazing, especially the cheddar and tomato chutney."
• "We enjoyed the lunch and dinner offerings there and the drinks."
• "Breakfast has huge choice including fresh waffles, kippers, honeycomb from the hotel's own bees."
• "The food in the restaurant was very good."
• "Food was very nice, and of course the grounds were lovely."
• "The restaurant serves great British fare with generous portion sizes."

Cons:

• "The breakfast was cold."
• "They didn’t have ingredients to make the cocktails we wanted and the wine we had order by the glass was now only offered as a bottle(100£)."
• "For dinner the standard soho house 25£ burger (no chips) which we’ve had many times before was dry, overcooked & ultimately, inedible."
• "The breakfast buffet was a bit limited in its options."
• "Food is appalling, choices are limited."
• "Food below standards and over priced for such a huge establishment."
• "The food being overpriced (even for hotel dining)."

Amenities & Facilities

Pros:

• "Leisure club nice and generally well kept, golf course is fine for what it is albeit do not take it seriously as it’s very much a pitch and putt."
• "Plenty to do if you're using this as a base - hire bikes, take a walk, play tennis or just enjoy the views from the bar / log fire."
• "There's even a small spa which is a bonus, and only 10 minutes from the centre of Windsor."
• "The hotel also provides free bike hire for guests, as well as free access to the fitness centre and use of the golf course."
• "We used the gym, pool, steam and sauna facilities which are in the process of being done up."
• "There is a leisure room with board games and a large collection of books."
• "There’s a pool/ sauna and steam, even though a little tired was a nice touch to cure our hangover."

Cons:

• "The conference center chairs were memorable for being uncomfortable."
• "Two bars inside the hotel closed sat eve so you could only use the terrace bar."
• "The pool and spa facilities are closing early due to the wedding."
• "The special meal disappointing due to lack of serving staff so many meals were cold."
• "The tea in pots was already on the tables and was cold due to cold winds."
• "We were told, 10 minutes later that guests were not allowed in this tent, that it was exclusively reserved for the owners of the hotel."
• "The afternoon tea was average with slightly stale sandwiches and on the whole we found it overpriced."

Location & Environment

Pros:

• "The hotel is just beautiful - the building itself, its decor, the splendid riverside setting, the manicured grounds, gorgeous rooms and the all round attention to detail."
• "We loved our stay here and would highly recommend the Oakley Court for a weekend getaway from London!"
• "The River House and the grounds are the perfect location to watch the world float by on the Thames."
• "The hotel and its grounds are beautiful and the public rooms are furnished and decorated to a high standard in a sort of neo-British country house style."
• "Superb venue. Absolutely idyllic grounds, right next to the river and in a nice quiet secluded part of it."
• "Wonderful place. Lovely garden and walk along the river."
• "The property is vast with a lovely path along the Thames and lush green grounds with tall trees."

Cons:

• "Parking was a bit of a nightmare - where a majority of parking was not near the hotel and most spaces were very narrow."
• "Better signage needed for the toilets and hard to get pram down onto the grass where afternoon tea was held."
• "The refurb has taken this away, there used to be a wall of film posters showing this history this has disappeared."
• "Very strong overpowering smell of airfreshner in bedroom."
• "We were swamped by bees which attracted to the sweet cakes and jam."
• "It was quite breezy, and the paper menus weren’t ideal."
• "The bar food menu is very limited and ridiculously expensive."

Value & Pricing

Pros:

• "A great choice for both vegetarians and none vegetarian plus also good options for gluten-free diet- very impressive and we found it pretty reasonably priced."
• "The afternoon tea was expensive but worth the money."
• "The restaurant food was excellent too."
• "The food is wonderful, with all the waiting staff having a great knowledge of the menu."
• "The food at dinner was not just regular pub fare but also not overly formal -- it was unexpectedly creative and sophisticated, yet familiar, locally sourced and delicious."
• "Beautiful hotel and grounds to explore, with bicycles also available."
• "Large rooms and bathrooms, super comfy beds."

Cons:

• "We did NOT pay £550 per night, and £250 on food and drink, to feel like second class citizens."
• "Negatives: we got charged £38.50 for two G&T's which we thought was a tad pricey!"
• "The food being overpriced (even for hotel dining)."
• "Food below standards and over priced for such a huge establishment."
• "It's so over-priced and totally aimed at corporate clients and weddings that it's totally put off the average family."
• "Very pricey!"
• "Also got charged £20 for calling a UK mobile from our room phone after the person we tried calling couldn't get through to us after half hour because reception didn't answer the phone."