Crockford Bridge Pick Your Own Farm Reviews Summary

Customer Service

Pros:

• "Seller at the weigh in after picking up the produce is informative, friendly."
• "Super friendly staff, we stopped for and ice cream and a drink when we had finished."
• "Lovely place, staff very friendly and understanding of small children ☺️ - lovely lady Charlotte served us and was very kind."
• "Fabulous experience during difficult times.. masks, hard of hearing, knew what I wanted. Taylor Wenman assisted us with superb professionalism."
• "The young man helped us with the raw honey we was looking for and began talking about when you had the bee hive at your farm shop ☺ I thought he had very good natural customer service well done to him very happy will come back again."
• "Staff are incredibly friendly and helpful."
• "The staff are really friendly and helpful - we'd never picked asparagus before but they showed us how to choose good ones."

Cons:

• "Came today to the easter event with my 3 year old granddaughter... greeted by 'cant come in now were full come back in 2 hours' rude completely rude no customer service skills at all."
• "Complete waste of a day. I know it is dependent on weather but loads of people weren’t happy."
• "Really disappointed with the pumpkin festival for a number of reasons."
• "The staff are quite hostile especially a lady who was extreme rude when we were picking in the wrong area."
• "We have visited a farm today and been very disappointed with a rude service and poor management of farm visitors due to COVID-19 restrictions."
• "Unfortunately poor customer service dampened our trip :("
• "I asked the company for a refund and was met with a very rude and blunt reply."

Pricing

Pros:

• "Kids play area is nice and teas/coffees/cakes are all reasonably priced."
• "Fantastic location with a variety of fruit and veggies on offer to pick (depending on the month). Fantastic ice creams too and all very reasonably priced."
• "Reasonably priced, and many different varieties or fruit n veg to pick."
• "They now charge an entry fee that’s refundable against what you pick."
• "The £4 per adult entry fee is taken off your total cost of fruit picked - so we didn't pay a penny for our actual fruit."
• "Nicely managed small farm, path are neat, dry and straw covered, reasonably priced, got a swing and a small shaded playground so enough fun for the kids."
• "Good price for the berries."

Cons:

• "Home made ice creams are expensive though."
• "Complete ripp-off. Paid around £30 for 2 punnets of strawberries plus some beetroots."
• "Face paints came to £15.00, 1 scoop of ice cream starts around £3.55, just a ride on the fair ground rides starts at £4.00 and this doesn’t include parents with small children it was absolutely ridiculous."
• "£5 for facepaint is extortionate on top of the entry price."
• "Too expensive and not much to do."
• "Strawberry £6.95 per KG is ridiculous and not at all good."
• "Hugely overpriced! £30 for a family of 3 and £10.50 for a go on the Ferris wheel!!! Crazy!"

Facilities

Pros:

• "Great cafe and ice cream area really peaceful and with more than one area for the kids to play."
• "So cute and fun. We went for the Easter Event but there is a cafe and icecream parlour and playpark year-round."
• "Good place to spend a few hours with kids as it has indoor mini play centre and coffee shop and play area and mini shop outside next to PYO fields."
• "When the sun is shining you can let the children play in the smallish wooden play area."
• "It’s lovely place for walk and pick up by your own."
• "Lovely pick your own farm for family and friend outing."
• "Garden centre (with toilets) also on site which is a bonus."

Cons:

• "There was hardly anything to pick."
• "My husband was vegan and none of the food vendors had anything to cater."
• "No toilets, no bins, but lots of signs saying 'don't use the farm as a toilet'."
• "There are no toilet facilities onsite."
• "The strawberry fields on the farm aren’t very well maintained this year."
• "The management needs to pay more attention to the kid playground as we see a few hazards for children."
• "There are no toilets onsite."