The Jam Reviews Summary

Atmosphere & Decor

Pros:

• "Thought it was a good vibe!"
• "Fantastic place for a meal. A little expensive but the quirky double decker seating and tables is so much fun."
• "The experience of eating 'high up' was brilliant and the kids loved it."
• "Very cool, unique decor with double decker seating!"
• "It's a great restaurant with friendly and helpful staff with a relaxed vibe!"
• "The vibe is great, certainly a date venue."
• "Super quirky restaurant - we really loved the layout of the tables and chose to sit on one of the ones up high ourselves."

Cons:

• "However this is not a place for people that are after more value."
• "Being on the high table did get a little warm so worth bearing in mind if you’d like to sit up there yourself."
• "No one greeted us and it seemed like they could care less to have actual customers come into their tiny tiny (very stacked!) restaurant."
• "Being on the upper tier it was a little tricky to get the staff's attention."
• "The food was good but not the dining experience/atmosphere that we’d hoped for, especially for a birthday night out."
• "Also, it was REALLY cramped for us (a group of 6)!"
• "Wouldn’t recommend for groups larger than 4 people as you won’t be able to experience the novelty of sitting on the upper deck."

Service

Pros:

• "The sweetest kindest staff!!"
• "Service was excellent, super speedy and very well mannered!!"
• "Our waitress was very nice and very attentive."
• "The staff were very welcoming, especially as we had our 3 year old with us."
• "Went on New Years and had brilliant service!"
• "The staff are Italian courteous and very helpful."
• "Staff were great, especially considering they’re up and down the tables all the time."

Cons:

• "Customer service was quite varied with some really enthusiastic staff, and then some that felt like they wanted to be anywhere but there!"
• "Apart from a slight abrupt greeting at the door ‘do you have a reservation?!?!?’"
• "Service is a little slow, but the servers are lovely and friendly."
• "However when our dessert arrived we were still waiting for cutlery (and had asked for it) when we were given the bill and told they needed our table."
• "In the end we were rushed out at 10pm given a 5min warning before although they supposedly close at 10:30pm…"
• "The service we found was quite slow, but this could have been due to it being busy."
• "Service felt extremely rushed and our mains were brought out even before we finished our starters."

Food Quality

Pros:

• "The food was absolutely delicious."
• "The food is honestly so good."
• "Great quality of food."
• "Drinks and cocktails are delicious and reasonably priced."
• "One of the best pizzas I’ve ever had."
• "The Italian food is the best I've had since Naples and reasonably priced for Chelsea."
• "The food was extremely good, I can strongly recommend the Chicken & Pizzas if you go there."

Cons:

• "The mushroom salad was disappointing and calamari was average."
• "The carbonara tasted weird and the sauce wasn’t as how it should have been."
• "Food is good, however nothing too special and portions are a bit small for the price you pay."
• "The pizza was seemingly devoid of any flavor outside of cheese and tomato."
• "We ordered pizza and it came cold as well as the taste was not special for the prices that it had."
• "The dessert was a let down sadly."
• "Our wine, which was 49gbp, was not good in the slightest."

Value for Money

Pros:

• "Importantly the food I'd decent too and not too expensive."
• "Also one of the more affordable options in Chelsea."
• "I found everything fairly priced considering the area."
• "Really good prices, for 3 pasta dish, 1 large pizza, calamari and a glass of wine for £25 per person."
• "The cost is definitely pricier, however it is very reasonable."
• "Really lovely venue, great food, generous portions at v reasonable prices."
• "Large portions and fair pricing."

Cons:

• "However this is not a place for people that are after more value."
• "Food is good, however nothing too special and portions are a bit small for the price you pay."
• "The food was only alright, nothing special really."
• "The place is alright, but nothing special about the food."
• "Quite pricey for no reason."
• "Portions are a bit small for the price you pay."
• "the plates were good in flavour but extremely small and expensive."