Winkworth Islington Estate Agents Reviews Summary

Agent Performance

Pros:

• "Louisa was amazing throughout the whole process, really made extra effort to make sure everything went smoothly and was very communicative and helpful throughout."
• "Dan Maher has been fantastic in the way he has handled my purchase of a property."
• "Connor was fantastic from start to finish."
• "Dan kept in touch with us all the way through & went out of his way to help us with any questions or concerns we had."
• "Exceptional Property Agent, Ms Suzanna Poullis."
• "I would like to say a special thanks to Connor Hogarth who is very professional, friendly and was very helpful dealing with our enquiries."
• "If you get Neha working on your administration you are in for a treat. She's the most efficient estate agent representative we've ever come across."

Cons:

• "The person I was dealing with could not comprehend the timeline."
• "I had a viewing booked for one of their property's for sale. The agent did not turn up and only rang me back telling me she was basically not coming when I rang the office up 15 minutes after my confirmed time."
• "The behaviour is disgusting and I will not let Michael get away with it - in the future when I sell my property, I will not be considering Winkworth."
• "The person deals with our case never told us the exact address."
• "Her colleague who was at the office that day didn't pass down our message."
• "Had to chase them down just to get them to respond."
• "On the day she left without contacting us on the view day."

Communication

Pros:

• "They always got back to me in a timely manner."
• "It all ran like clockwork and I am very happy with the way Ellisha communicated with me at the various steps."
• "Communicating clearly and keeping me informed."
• "Keeping us constantly updated and answering all and any questions we had."
• "After viewing the Flat, the Person keep in touch and follow up the process kindly and professionally."
• "Their communication is excellent."
• "Dan was excellent from the start, a really clear communicator who helped us navigate quite a complicated process."

Cons:

• "She said we never called back which was not true."
• "The staff were very concerned about a process that generated a lot of stress."
• "At the very least this is seriously unprofessional."
• "This is about process and not messing people around."
• "Company had numerous failures in the beginning, during and end of tenancy."
• "Poor experience trying to sell our flat with these guys, couldn't seem to get any viewings at all."
• "Avoid: incredibly unprofessional."

Professionalism

Pros:

• "On a personal level he put us at ease and was very generous with his time."
• "Really helpful, responsive and pro-active."
• "The team was very pleasant to deal with and the process moved much quicker than anticipated, would recommend!"
• "The team at Winkworth Islington were professional and knowledgeable beyond all our expectations."
• "Found Winkworth (Dan & Hamish) absolutely brilliant!"
• "They are very polite, responsive and professional we finished our process with zero problem."
• "I would have no hesitation in recommending Winkworth Islington."

Cons:

• "The letting agents are a bit average."
• "The behaviour is disgusting and I will not let Michael get away with it - in the future when I sell my property, I will not be considering Winkworth."
• "Terrible service. Completely unprofessional handling of communications."
• "Had an absolutely terrible experience with renting a property in Islington via Winkworth."
• "If I could give Winkworth zero stars I would. Your life will be difficult under Winkworth. Keep your expectations as low as possible."
• "Avoid: incredibly unprofessional."
• "Company had numerous failures in the beginning, during and end of tenancy."

Efficiency

Pros:

• "From offering on the property we were completed and moved in 2 months!"
• "Exchanged in less than six weeks."
• "Winkworth found a buyer for our 1 bed ex-council in Hoxton three days after going to market."
• "Within no time received several good offers - for the asking price and above it."
• "I sold and completed my sale within the deadline we agreed."
• "Able to tie everything up so I could move in only a week after viewing!"
• "We received an offer we were willing to accept after putting the house up for sale after one day."