"Great knowledge and nothing was too much trouble for Lee and Charlie."
"As always their customer service is above and beyond."
"Staff are amazing great customer service specially Lee he blow my mind."
"Extremely good customer service from Lee."
"Everyone there was really helpful, Charlie helped us through most of it and was extremely helpful and patient with everything."
"The customer service offered at Central Cars is incredible and we have no hesitation in recommending them 100%."
"The customer service was absolutely incredible!"
Cons:
"Extremely rude and sarcastic man who served me. Very bad customer service."
Staff Attitude
Pros:
"All the team were friendly and offered my Mother tea and coffee while she waited for me."
"The very friendly sales team make you feel at ease, and talk you through everything you need to know."
"The most genuine, friendly and honest people which is always very hard to find when it comes to car dealerships."
"The team at central cars are all very friendly, welcoming, knowledgeable, understanding and everything you want but more when using a car dealership."
"All the members of the team were extremely helpful and accommodating."
"Gary and his team were very helpful and friendly."
"All the staff are always obliging and nothing is too much trouble for them."
Cons:
"I definitely would not recommend."
Quality of Vehicle
Pros:
"Beautiful car and was ready for me to take that day."
"The latest car from here is also in great condition."
"The car was fantastic and exactly as it had been described."
"Car was in pristine condition aside a dent on the bonnet."
"The car itself is top quality mechanically and interior/ exterior all very clean."
"Car was very clean full mot and tank of fuel, and fully PDI checked prior to pick up."
"They ensured that all the proper checks were carried out and made sure the car was as good as new."
Cons:
"As soon as I opened the door I got an instant smell of dog, I then looked in the back to find it covered in dog hairs."
After-Sales Service
Pros:
"Good warranty policy and after sales service."
"Even after sale, the staff at Central Cars, have been so very helpful in dealing with my concerns, and have been extremely fair and prompt at dealing with any issues I have brought to them."
"We were contacted a few days after we had picked it up to be told that in error the tyres had not been fitted as promised but they would send someone to our home 65 miles away to pick up the car and return later that day with the new tyres."
"They offered to service and put on a whole years tax, and also half a tank of petrol to get me home!"
"They are going to exchange the car for us, no quibbles and genuinely want to help us."
"They left us the key and a cup of tea and said if we need any help let us know."
"They took the car back under the warranty, ended up three times, including being sent to specialists and changing the ECU."
Cons:
"I then looked in the boot to find a cigarette butt, a sanitary pad, rizla papers and more rubbish."
Buying Experience
Pros:
"They let me view the cars I liked without hovering and didn't do a big sales pitch which I liked."
"I didn’t feel pressured at all!"
"No pushy sales, left me to my own devices."
"They were extremely helpful, nothing was too much trouble! They never made us feel pressured into buying from them."
"There was none of the normal sales pitch, pressure to buy or stress I have come associate with buying a car."
"The process was easy and efficient but we always felt that Lee was genuine and wanted to give us the best deal and service."
"Very professional and friendly. No pushy salesman answered all of my questions and more."
Cons:
"Small hiccup but garage was honest and apologetic."