Flip Out London E6 Reviews Summary

Safety and Cleanliness

Pros:

• "Lots of improvements done since I visited last in 2018."
• "Good sound and lighting’s."
• "Best in the area and far better than one in Stratford."

Cons:

• "Unsafe, unpleasant unsanitary."
• "There was no toilet paper and they were unclean."
• "We had to pass very closely to unsecure scaffolding."
• "The tables were so sticky that we had to cut the cake from the box."
• "Chemical bottles left unattended."
• "Very unsafe broken slide in kids area."
• "The male toilets were disgusting."
• "There was screws hanging out of the walls in some areas."

Food and Beverage Quality

Pros:

• "Staff is very friendly and helpful, all area looked clean and well maintained."

Cons:

• "The pizza was just a slice of pizza which meant very hungry children."
• "The food ordered (pizza) was very dry to the point it tasted like bricks."
• "The sauce tasted like slime."
• "Sauces were not provided with the hot dogs."
• "Young lady at the cafe refused to give me a jug of squash."

Staff Behavior and Professionalism

Pros:

• "Even though it isn't too big there is plenty to play with in the time given and nice and clean equipment."

Cons:

• "Staff were on their phones and not even supervising."
• "The staff is unprofessional and not well mannered."
• "Staff were just talking without paying attention."
• "Management should be worried about their business."
• "The female worker no name provided black build big has issues with customer care."

Value for Money

Pros:

• "The kids said they enjoyed it."
• "We drive over an hour just because it's so worth it!"
• "Their family offer £53 for 2 hours and £43 for one hour is perfect for 4 people."

Cons:

• "For all of the above I was charged £200."
• "They couldn't provide us with any contact details or any of their policies and procedures."
• "The place is sure big and nice for children but the attractions are limited and half of them closed."
• "A bit disorganised, cleaning standards were not desirable."

Facility Maintenance and Availability

Pros:

• "Great fun for all the family."

Cons:

• "Many sections of the area were closed and unsupervised."
• "Half of the actual place was closed."
• "A complete rip off."
• "The trampolines are fine. However, the venue has too many unsafe play structures."