Morrisons Reviews Summary

Product Selection and Availability

Pros:

• "Best for fresh fish 🐠 fresh fruit and veg."
• "There is a great range of different products to choose from at great prices too."
• "The shelves are well stocked and you can most often find what you are looking for here."
• "Aisles are well stocked and quite spacious."
• "Morrisons had a good selection of fresh fruit and vegetables."
• "They have plenty of stock and products to offer."
• "It’s a large store for a Morrisons and very well stocked."

Cons:

• "Shelves can be often empty, (probably because someone has finally got round to throwing away the out of date food)."
• "This is literally the worst Morrison's I've ever been too just been for another visit there to find out they don't have half of what I need."
• "When the shelves are running low the stock isn't pulled forward from the back of the shelves."
• "Empty shelves of stuff I went in for like Coffee Mate, empty shelves."
• "Often have empty shelves."
• "They had no fish fingers and said they’d had none for 2 days."
• "This store is always low or out of stock."

Customer Service

Pros:

• "The people are so lovely, customer care great."
• "Friendly staff and plenty of parking spaces."
• "I was helped by 2 very kind staff members."
• "The staff were fantastic very helpful."
• "I found the staff friendly and willing to help me pack, find things etc."
• "The staff are friendly and the store is always clean and tidy."
• "All of the staff I have met seem to be very pleasant and helpful."

Cons:

• "Never enough till operators."
• "The assistant came and ignored me and went to one next to me and then went off."
• "Some of the staff in this place need customer training."
• "Staff are unfriendly and rude to put it bluntly."
• "Extremely rude shop worker walked over to the homeless guy sat outside begging and was very rude verbally to him."
• "Staff on tills dont even speak to you miserable and rude need manners teaching to them."
• "Really bad customer service overall."

Pricing and Value

Pros:

• "The prices are competitive."
• "Their prices are always good."
• "Prices are very comparable to other stores."
• "Great as always polite and friendly staff and a great selection of products with competitive pricing."

Cons:

• "Very overrated and overpriced over zealous security guards treating everyone like criminals."
• "Wow how as it changed butter 20p more expensive than tesco."
• "Don't shop here much now as I think some of their prices are higher than the other competitors."
• "Plus they’ve hiked up their prices big time."
• "60p for a reusable bag is disgusting."

Store Layout and Accessibility

Pros:

• "Parking is easy."
• "Morrisons is wheel chair accessible, with accessible parking."
• "Plenty of parking. Good disabled access."
• "Great layout easy to find any food also has a great cafeteria space."

Cons:

• "A very challenging shopping experience with lots of waiting around."
• "I already find Morrisons to be a difficult place to shop and the layout is not at all intuitive as it is with other supermarkets."
• "The new layout is not at all practical it's dizzying Infact."

Security and Safety

Pros:

• "I really like the friendliness of security staff."

Cons:

• "Security guard just stands there with his thumb securely up his rectum."
• "The security guard clocked me & even followed me into the toilet."
• "I have constantly been followed around the store by the In-store detective who makes it quite obvious he is watching me on every aisle!"