DECORIS DIAMONDS & JEWELLERS Reviews Summary

Customer Service

Pros:

• "The level of honesty and care that is given in their customer service is unmatched."
• "The brothers are so welcoming and humble and make you feel at home from the point you step in until the point you step out."
• "The customer service was just impeccable."
• "They were very easy to book with, responsive in messaging and quick with cleaning my ring."
• "Throughout the process they were always happy to help with any questions I had."
• "The service was warming, brilliant, and fast."
• "Their customer service and their expertise were excellent."
• "I was very happy with the final product and will definitely be coming back for future occasions."

Cons:

• "There was a slight difference to what I had designed to what was produced, however, Decoris were more than happy to make me another ring from scratch which they did!"

Quality of Products

Pros:

• "Both rings are absolutely stunning and they really provided me with my dream ring."
• "The rings are absolutely stunning, better than what I had imagined."
• "They have a lot of beautiful and quality diamonds."
• "The craftsmanship of the ring is exquisite, and the attention to detail is evident."
• "Rings were delivered on time and to such a high standard."
• "The results were immaculate."
• "I'm a returning customer and Decoris Diamonds never fails with their customer service and fair pricing."
• "They provide aftercare service that includes deep clean treatment for free."

Cons:

• "Had a bit of delay with the rings but still got them before the big day which is important."

Personalized Experience

Pros:

• "The brothers took the time to explain everything and were very diligent in providing responses, updates, and adjustments as needed."
• "They help you customize the rings and allow you to customize them as much as you want!"
• "The experience of designing a bespoke item was very personal and seamless."
• "They ask how you are and if you would like a snack or drink."
• "I designed my wedding ring and they made it come to life exactly as I envisioned!"
• "It was exactly how I imagined it would be and the attention to detail captured by Decoris is astounding."

Cons:

• "A friend of mine recommended Decoris to me. I didn't know much about rings, diamonds or their designs."